Chapter 3 Fire Fighters and Fire Officers Flashcards
Fire Officer Principles and practice chapter 3
What are the four basic tasks considered vital that new officer must do well ? (4)
- beginning of shift report
- notifications
- decision making
- problem solving
Fire Officer Principles and practice chapter 3
When is the beginning of shift report to be provided to the chief?
with in 15 mins of the reporting time
Fire Officer Principles and practice chapter 3
What information will a beginning of shift report provide?
on duty staffing information and sick leave and identifies any positions that need to be filled for the shift.
Fire Officer Principles and practice chapter 3
What are the four times in firefighters carrier that major change will occur? (4)
- fire fighter completes probationary training
- fire fighter completes promotional process and starts working as a company commander
- fire fighter becomes chief officer
- fire fighter retires
Fire Officer Principles and practice chapter 3
What are the three distinct roles a company officers duties can be divided into? (3)
- supervisor
- commander
- trainer
Fire Officer Principles and practice chapter 3
What is “command presence”
The ability of and officer to project an image of being in control
Fire Officer Principles and practice chapter 3
The company officer plays a key role in developing competencies within the company three recommendations to help do this are?(3)
- develop a personal training library
- know the neighborhood
- use problem solving scenarios
Fire Officer Principles and practice chapter 3
What are the three activities are necessary to ensure a good working relationship with a supervisor?
- keep you supervisor informed
- make appropriate decisions at your level
- consult with your supervisor before making major disciplinary actions of police changes
Fire Officer Principles and practice chapter 3
What is the NFPA standard for fire officer professional qualifications?
NFPA 1021
Fire Officer Principles and practice chapter 3
What does EEOC stand for
Equal Employment Opportunity Commission
Fire Officer Principles and practice chapter 3
What are actionable Items?
employee behaviors that require an immediate corrective action by the supervisor
Fire Officer Principles and practice chapter 3
When did the EEOC amend the guidelines on sexual harassment?
1999
Fire Officer Principles and practice chapter 3
EEOC guidelines state that verbal and physical conduct of a sexual nature is harassment when the following conditions are present (4)
- the employee is made to feel that he or she has to endure such treatment to remain emplyed
- whether the employee submits to or rejects such treatment is used when making employment decisions
- the employee’s work performance is affected
- an intimidating hostile, or offensive work environment
Fire Officer Principles and practice chapter 3
What are some general guide lines to follow when investigating a harassment or hostile workplace complaint?
- keep an open mind
- treat the person who files the complaint with respect and compassion
- do not blame the person filing the complaint
- do no retaliate against the person filing the complaint
- follow established procedures
- interview the people involved
- look for corroboration or contradiction
- keep in confidential
- write it all down
- cooperate with government agencies
Fire Officer Principles and practice chapter 3
What steps can be taken by the officer to help maintain an appropriate environment?
- educate the employees on the workplace rules and regulations that define expected behavior
- promote the use of “on duty speech”
- be the designated adult
