Chapter 3 - Factors Affecting the Success of Hospitality and Catering Providers Flashcards
1
Q
What 5 factors affect the success of the H and C industry?
A
- Profit
- Customer satisfaction
- Employees
- Competition
- Development
2
Q
List 5 costs of the H and C industry?
A
(Any 5 from):
- Pest control
- Wasted ingredients
- Licences
- Insurance
- Food and Ingredients
- Equipment
- Gas and electricty supply
- Wages
3
Q
What is a profit?
A
The amount of money made when selling an item or service, after all costs have been taken into account
4
Q
What is gross profit?
A
The difference between how much the ingredients cost and how much they are sold for on the menu
5
Q
What is gross profit percentage?
A
The profit made as a percentage of the selling price of a dish
6
Q
What is net profit?
A
What is left from the gross profit after all the costs of running a resturent have been paid
7
Q
What is the amount of profit a business makes affected by?
A
- Ingredients and material
- Limiting wastage
- A good skilled workforce
- Good menu choices
- Range of services provided
8
Q
What is a trend?
A
The direction in which something is developing or changing.
