Chapter 3. Communication and Teaching Techniques Flashcards
1
Q
Stages of Client-Trainer Relationship
A
- Action
- Planning
- Investigation
- Rapport
2
Q
Rapport
A
A relationship marked by mutual understanding and trust.
3
Q
Rapport Stage
A
The personal trainer sets the scene for establishing understanding and trust.
- First Impressions
- Verbal and Non-verbal Communication
4
Q
Characteristics of a Positive Client-Trainer Experience
A
- Environment: The facility is neat and clean. Office and staff have a well-organized appearance.
- Appearance of Personal Trainer: Professional attire. Fit, neat, clean. Friendly and interested. Warm, positive attitude. Positive first impression.
- Interactions with Personal Trainer: Client has confidence in trainer’s qualifications, training, experience, and skills. Clients have enough time to express their concerns. trainer listens carefully and tried to understand client’s concerns. Trainer is genuinely interested. Unconditional positive regard. Trainer respects client and their opinions. Clients trust confidentiality. Instructions are clearly explained.
5
Q
Verbal and Non-verbal Communication
A
- Voice Quality: Firm and confident
- Eye contact
- Facial Expression
- Hand Gestures
- Body Position: Open, well-balanced with good posture.
6
Q
Investigation Stage
A
- Gathering Information
- Demonstrating Effective Listening:
Encouraging (“Yes” “I see” “I know what you mean”)
Paraphrasing
Questioning
Reflecting
Summarizing
7
Q
Depression
A
A condition of general emotional dejection and withdrawal; sadness greater and more prolonged than that warranted be any objective reason.
8
Q
Eating Disorder
A
Disturbed eating behaviors that jeopardize a person’s physical or psychological health.
9
Q
Process Goals
A
Something a client does (such as completing a certain amount of exercises per week).
10
Q
Product Goals
A
Something achieved (weight loss or resistance lifted during strength-training.)
11
Q
Fitness Indicators for SMART Goal Setting
A
- Emotional Health Indicators: Measurable improvements in mood, energy level, and sleep quality, and fewer feelings of stress and irritability following exercise).
- Resting Heart Rate: Measure heart rate first thing in the morning or before falling asleep at night. Clients new to exercise often experience a decrease in resting heart rate after a few months of exercise.
- Heart Rate During a Given Submaximal Workload: Clients performing aerobic exercise are also likely to experience a decrease in exercise heart rate during exercise performed at a standard workload in a piece of equipment that is similar to the type of exercise that was performed during fitness testing. The submaximal load or loads must be identical each time the client is tested.
- Muscular Strength and Endurance: Gains in muscular strength and endurance occur fairly quickly during the first few months of an exercise program. A client’s gains in terms of the amount of resistance used or the number of repetitions performed are easily measured.
- Walking Test: Measuring fitness improvement with some sort of time walking test usually yields positive results if clients have been walking as part of their exercise programs for several weeks.
- Flexibility: Flexibility is very slow to improve and should only be included in the assessment if the exercise program includes regular stretching or range of motion exercises.
- Balance: Balance measures shoe the most improvement for adults participating in some fort of balance training program, which are becoming increasingly popular, especially among older adults.
- Skill Level: Clients participating in an activity that requires skill (rock climbing, tennis, golf…) will be pleased to see improvements in their motor-skill levels. Small improvement may be measured via motor-skill tests or game performance.
- Medical Indicators (Resting blood pressure, blood lipid levels, blood sugar levels): If any of these are the focus of the clients’ exercise program, clients should have these measured at regular intervals established by their health care providers. These variables may be affected by many other factors, including diet or changes in body weight, and these factors should be taken into consideration when evaluating exercise results.
- Body Weight: Body weight is easily measured, but it is a poor indicator of body-composition changes. Body weight may remain unchanged even though changes in body composition are occurring, or it mat change by several pounds or kilograms due to changes in hydration. Nevertheless, clients on a weight-reduction program who are more than a few pounds or kilograms overweight will probably see a decrease in weight. Clients should work for slow and consistent weight loss, which is more likely to yield long-term weight-loss maintenance.
- Body Size: Clients who are only slightly overweight may not see much change in scale weight. Body composition changes (fat loss with an increase in muscle mass) may still leas to a change in body size. Lean tissue, because of its greater density, take up less space than fat tissue. Many people are happy when a waistband on a skirt or pair of pants fits more loosely. mMany personal trainers encourage clients to watch for changes in the way their clothes fit.
- Body Composition: If body composition is measured, the same test should e used consistently. Some personal trainers record circumferences or skin folds without predicting body composition. Changes in these measures may be indicative of fat loss or increase in muscle size.
12
Q
How to Set Health and Fitness Goals That Motivate Clients for Long-term Adherence
A
- Listen carefully to understand what clients hope to accomplish with an exercise program.
- Help them define specific, measurable goals.
- Suggest additional goals that clients may not have thought of, such as feeling more energetic and less stressed.
- Break large goals (reachable in six months or more) into small goals (reachable in about 8 to 10 weeks) and even weekly goals (such as completing a certain amount of exercise sessions).
- Include many process goals, such as the completion of exercise sessions. In other words, simply completing workouts accomplish a goal.
- Record goals and set up a record-keeping system to record workouts an track progress towards a goal.
- Be sure clients understand what types of exercises will help them reach their health and fitness goals.
Reevaluate and revise goals and exercise recommendations periodically to prevent discouragement if large goals are not being met.
13
Q
Motivational Interviewing
A
- Ask probing questions: “Did you know that regular physical activity helps to prevent heart disease?”
- Listen effectively
- Provide educational information
- Keep the conversation friendly
- Build self-confidence
- Encourage
14
Q
Flexibility
A
The ability to move joints through their normal full ranges of motion.
15
Q
Cognitive Domain
A
One of the three domains of learning: describes intellectual activities and involves the learning of knowledge.
