Chapter 3 Flashcards

Job Analysis

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1
Q

Job Analysis

A

Method for describing jobs and/or the human attributes necessary to perform them.

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2
Q

Job-Oriented Job Analysis

A

Provides information about the nature of tasks done on the job.

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3
Q

Position

A

Collection of duties that can be performed by a single individual.

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4
Q

Duty

A

Major component of a job.

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5
Q

Task

A

Complete piece of work that accomplishes some particular objective.

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6
Q

Activity

A

Individual parts that make up the task.

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7
Q

Element

A

Specific actions that are involved with an activity.

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8
Q

Person-Oriented Job Analysis

A

Description of the characteristics or KSAOs necessary for a person to successfully perform a particular job.

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9
Q

KSAOs

A

Employee’s knowledge, skills, abilities, and other characteristics necessary for a job.

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10
Q

Knowledge

A

What a person needs to know to do a particular job.

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11
Q

Skill

A

What a person is able to do on the job.

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12
Q

Ability

A

A person’s aptitude or capability to do job tasks or learn to do job tasks.

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13
Q

Other Personal Characteristics

A

Anything relevant to the job that is not covered by the other three characteristics.

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14
Q

Career Ladder

A

Progression of positions is established for individuals who acquire the necessary skills and maintain good job performance.

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15
Q

Competency Systems

A

To reward employees for acquiring the knowledge and skills needed to both improve performance and be promoted.

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16
Q

Essential Functions

A

Actions that must be done on a job.

17
Q

Critical Incidents

A

Instances of behavior that represent different levels of job performance from outstanding to poor, and they become an important part of the assessment of performance.

18
Q

Subject Matter Experts

A

People with detailed knowledge about the content and requirements of their own jobs or the jobs they supervise.

19
Q

Providing Job Analysis

A

1- Perform Job
2- Observe
3- Interview
4- Administer Questionnaires

20
Q

Job Components Inventory (JCI)

A

Developed to address the need to match job requirements to worker characteristics.

21
Q

Five Components of Job Features in JCI

A
  1. Use of tools and equipment
  2. Perceptual and physical requirements
  3. Mathematics
  4. Communication
  5. Decision making and responsibility
22
Q

Occupational Information Network

A

Information system that is computer-based for job-related information on approximately 1,100 groups of jobs sharing common characteristics.

23
Q

Dictionary of Occupational Titles

A

Book that contains descriptions of more than 20,000 jobs in the U.S.

24
Q

Position Analysis Questionnaire (PAQ)

A

An instrument that can be used to analyze any job.

25
Q

Six Categories of PAQ

A
  1. Information Input
  2. Mediation Process
  3. Work Output
  4. Interpersonal Acitivities
  5. Work Situation and Job Context
  6. Miscellaneous Aspects
26
Q

Task Inventory

A

Questionnaire that contains a list of specific tasks that might be done on a job that is being analyzed.

27
Q

Combination Job Analysis Method

A

Used interviews and questionnaires to collect information about KSAOs and tasks.

28
Q

Job Evaluation

A

A family of quantitative techniques that are used to scientifically determine the salary levels of jobs.

29
Q

Compensable Factors

A

Characteristics that will serve as the basis for the evaluation.

30
Q

Comparable Worth

A

Different but comparable jobs should be paid the same.