Chapter 3

Question 1

Authority

Answer 1

The power to hold people accountable for their actions and to make decisions concerning the use of organizational resources.

Question 2

Cross-Functional Team

Answer 2

A group of managers brought together from different departments to perform organizational tasks.

Question 3

Decentralizing Authority

Answer 3

Given lower-level managers and nonmanagerial employees the right to make important decisions about how to use organizational resources.

Question 4

Divisional Structure

Answer 4

An organizational structure composed of separate business units within which are the functions that work together to produce specific product for a specific customer.

Question 5

Functional Structure

Answer 5

An organizational structure composed of all the departments that an organization requires to produces its goods or services.

Question 6

Geographic Structure

Answer 6

An organizational structure in which each region of a country or area of the world is severed by a sel-contained division.

Question 7

Hierarchy of Authority

Answer 7

An organization’s chain of command, specifying the relative authority of each manager.

Question 8

Integrating Mechanisms

Answer 8

Organizing tools that managers can use to increase communication and coordination among functions and divisions.

Question 9

Job Design

Answer 9

The process by which managers decide how to divide tasks into specific jobs.

Question 10

Job Enlargement

Answer 10

Increasing the number of different tasks in a given job by changing the division of labor.

Question 11

Job Enrichment

Answer 11

Increasing the degree of responsibility a worker has over his or her job.

Question 12

Job Simplification

Answer 12

The process of reducing the number of tasks that each worker performs.

Question 13

Market Structure

Answer 13

An organizational structure in which each kind of customer is served by a self-contained division, also called customer structure.

Question 14

Matrix Structure

Answer 14

An organizational structure that simultaneously groups people and resources by function and by product.

Question 15

Organizational Architecture

Answer 15

The organizational structure, control systems, culture, and human resource management systems that together determine how efficiently and effectively organizational resources are used.

Question 16

Organizational Culture

Answer 16

The shared set of beliefs, expectations, values, and norms that influence how members of an orgazion relate to one another and cooperate to achieve the organizations goals.

Question 17

Organizational Design

Answer 17

The process by which managers make specific organizing choices that result in a particular kind of organization structure.

Question 18

Organizational Ethics

Answer 18

The moral values, beliefs, and rules that establish the appropriate way for an organization and it’s members to deal with each other and with people outside the organization.

Question 19

Organization Structure

Answer 19

A formal system of task and reporting relationships that coordinates and motivates organizational members so they work together to achieve an organizations goals.

Question 20

Product Structure

Answer 20

An organizations structure in which each product line or business is handled by a self-contained division.

Question 21

Product Team Structure

Answer 21

An organizational structure in which employees are permanently assigned to a cross-functional team and report only to the product team manager or to one of his or her direct subordinates.

Question 22

Span of Control

Answer 22

The number of subordinates who report directly to a manager.