Chapter 3 Flashcards

1
Q

What are the reasons for offshoring and outsourcing?

A

-different wage levels in global labor
markets
-to reduce costs in global
sales markets
-growing availability of service providers
-production capabilities on global
procurement markets

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1
Q

What is offshoring?

A

-subset of outsourcing
-relocation of business processes from one country to another (e.g. call centers)

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2
Q

What is vertical range of manufacture

A

degree of in-house production within company’s value chain

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3
Q

What is outsourcing?

A

transfer of property rights and know-how to third companies

aim: to reduce vertical range of manufacture by shifting internal sub-functions to external partners

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4
Q

What is difference between offshoring and outsourcing?

A

Outsourcing doesn’t imply that the shift of sub-functions occurs abroad.

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5
Q

Reasons for offshoring

A

-cost reduction through lower wage
levels abroad
-access to qualified personnel
-lower environmental standards
-local content requirements
-shorter approval procedures
-access to new markets (sales &
procurement)
-reduction of “time to market”
-trade restrictions abroad
-tax aspects and subsidies

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6
Q

Reasons for outsourcing

A

-cost savings
-higher quality of innovation
-access to special know-how
-focus on core competencies
-flexibility & capacity fluctuations
-transfer of risks to supplier

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7
Q

What are local content requirements?

A

laws controlling the supply of parts of production process in a nation

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8
Q

How can outsourcing or offshoring can be determined?

A

-if activities in question are not particularly strategic and if external partners can carry these out faster, better (specialization) and cost effectively (economies of scale)
-strategic factors of market proximity & risk management

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9
Q

What sub-functions are commonly outsourced?

A

-Supply chain
-HR, especially recruiting
-IT operations and services
-Training
-Finance & accounting
-Customer relationship management &
marketing

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10
Q

What is insourcing or backsourcing?

A

process of reintegrating previously outsourced processes and functional areas

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11
Q

Reasons of outsourcing or backsourcing?

A

-dependence needs to be scaled back
-outsourcing parties are incapable of
delivering required level of quality
-calculated cost advantages of
outsourcing never occur
-control of outsourcing partners is
more difficult than expected
-success-critical know-how is migrating
from company and can lead to risks

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12
Q

what are the 3 phenomenas in global production networks

A

liberalization and opening of international production markets & trade

expansion of international direct investment

splitting and geographical spread of value chains (manufacturing and processing industries)

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13
Q

What do global production networks do?

A

integrate all relevant firms, institutions & consumers that are involved in production, distribution and consumption of a good within a coherent system

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14
Q

What are the 3 different framework concepts of global production networks?

A

-global commodity chains
-global value chains
-global production networks

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15
Q

What is configuration?

A

-structure of network in global production networks
-task: selection of suitable national site

16
Q

What is coordination

A

management of global production network

17
Q

Approach in selecting suitable site during configuration in global production networks

A

-description of optimal location
requirements depending on
company’s objectives
-description & analysis of identified
sites
-development of a classification system
to structure location factors
-rough selection of suitable locations
-creation of shortlist according to
criteria (using e.g. utility value analysis
or transport cost analysis)

18
Q

What is utility value analysis?

A

procedure of evaluating alternatives according to scoring model

19
Q

What are roles and competencies in global production networking?

A

-contributor location (responsible for
production development)
-lead location (global hub for product
and process knowledge; support for
global markets
-offshore location: recommendations
for process improvement
-outpost location: responsible for own
purchasing and logistics, maintenance,
technical processes and production
-source location (responsible for
process development and
optimization)
-server location (responsible for
development of supplier networks)

20
Q

What are the 4 site roles that are part of a knowledge network?

A

hosting network player: operates exchange of information & innovations, trains staff, communicates within network

active network player: operates proactive exchange of innovations, send employees to other location, communicates intensively within network

isolated factory: deals purely operational/ productive activities in closed production areas. little need to exchange info & employees

receiving factory: adopts innovations must adapt more rapidly to changing tasks. rare exchange of employees

21
Q

Types of service provision within a network?

A

-full-scale production: competitive
production from raw material to
finished product

-benchmarking production: in-house
production becomes benchmark for
components produced externally

-ramp-up production: rapid implementation of new production systems that are transferred to other locations during roll-out

-prototype production: specializes in initial trial production & optimizing production process before roll-out

-laboratory production: development & testing of new materials; extended arm of development

(ramp-up, prototype, laboratory are not realized in all locations of global production network, only at lead-/ specialized contributor - locations

22
Q

What is roll out?

A

expansion of small scale production process to other locations within global production network

23
Q

What is logistics system?

A

coordinated network of physical transport capacity & intelligent IT; the optimized fast and cost-efficient transport of goods while remaining localizable

24
Tasks of logistics?
identifying, implementing, developing, adapting logistics performance potential to changing conditions should efficiently manage the flow of goods and related info within strategic framework
25
4 different systems of global logistics
-procurement logistics -production logistics -distribution (& returns) logistics -disposal logistics
26
What is procurement logistics?
include all flow of goods, information and capital that are related to sourcing & purchasing goods for direct consumption or that need to be processed or refined
27
What is production logistics?
The physical movement of auxiliary, raw and operating materials that are transported to other locations for further production. (e.g. semi-finished- & preliminary- products, modules, components) (e.g. production of aircraft)
28
What is distribution logistics
transporting finished goods to end users (has to strike right balance between fastest possible and most economical means of transport) (e.g. perishable goods)
29
What is disposal logistics?
process of disposal of waste & recycling of goods
30
What are problems of disposal logistics?
high density regulation on proper disposal & recycling
31
What are the 2 classes of data in logistics information?
-logistical master date: have longer validity independent of physical material (article number, article dimensions, location data) -logistical transactional data: order-related and frequently changed (order number, invoice number, issue data)
32
Objectives of global logisitcs
-guarantee traceability of flow of information and physical goods at all times -minimize throughput times in production and distribution logistics -ensure lowest possible level of stock through synchronization of procurement & production logistics -ensure flow of materials across national & continental borders to avoid idle times
33
What are throughput times?
periods of time that parts and unfinished goods require from receipt to use in production
34
What is the strategic objective of global logistics?
reduce amount of capital that is tied up focus on shortest possible throughput times & economic balance between buffer stock & just-in-time production (e.g. automotive industry)
35
Challenges in logistics?
-media breaks, forced time-consuming reloading -volatility of replenished times, seasonal availability of goods -infrastructural differences on international logistics routes -disturbances, delays & damage caused by transport system -decreasing economic efficiency when transport speed is accelerated
36
What are media breaks
Forced changes in means of transport due to infrastructure
37
Where are in ramp-up, prototype and laboratory production realized?
Lead location and contributor location
38
Where are full-scale productions realized?
Outpost location