Chapter 2 oldies Flashcards

1
Q

What are the 4 possible consumer behaviors according to GCO concept? (Global Consumption Orientation)

A

-Assimilation (adoption of global
products to replace local
products)
-Hybridization (modified products
for local consumer)
-Marginalization (indifference to
gp to lp)
-Separation (rejection of gp in
favor of lp)

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2
Q

What are advantages of standardized ad campaigns?

A

-efficient planning
-simplified coordination
-lower development
costs
-uniform appearance of global
brand

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3
Q

What are the 7Cs that must be observed when implementing websites?

A

-context (layout & design)
-content (text, images, videos)
-community (possibilities for users
to contact each other
-customization (ability to meed
needs of different users)
-communication (between user &
provider)
-connection (extent of networking with other websites)
-commerce(commercial
transaction possibilities via
website)

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4
Q

What are problems in international marketing communication?

A

-problems of intercultural
communication
-regulatory differences
-advertising limitations

(may vary from market, national jurisdiction, social-culturally)

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5
Q

Why is adapted pricing policy advantageous?

A

-will likely to respond to local
economic conditions
-better exploit market potential

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6
Q

What are advantages of standardization on pricing policy?

A

-uncertainty & annoyance of
customers are avoided
-re-imports from one country to another are prevented

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7
Q

What is milieu?

A

-subsets of society that can be
distinguished on basis of certain
characteristics that may overlap
-milieus of different society=
different characteristics
-same milieu+different
country=similar purchasing
behavior

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8
Q

What are the 7 Ps model of marketing?

A

product, price, placement, promotion
personnel, process, policy of equipment

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9
Q

Requirements of successful international brand name?

A

-reflect utility aspects &
advantages of product
-unique with hight recognition
value
-easily translatable & not cause
negative associations in foreign
languages
-registered as trademark, not too
general

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10
Q

What are the 3 types of consumption alternatives using GCO concept? (Global Consumption Orientation)

A

-Global products are in demand in variety of national markets
-localized products have been tailored to meet demand
-hybrid form of global & localized products

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11
Q

What is supply chain management?

A

-efficient & smooth design of global supply chains from raw material suppliers to the processing industry & to end customer

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12
Q

What is the cultural dimension of indulgence vs restraint?

A

-describes extent of tolerance in acting out hedonistic desires
-has direct effect on decision to buy or refrain from consumption

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13
Q

What is dimension of short- /long- term orientation?

A

-examines thinking in different
horizons
-long-term oriented cultures (asia)
value placed long-term personal
relationships
-short-term oriented society (us)
aim for success achieved in short
time

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14
Q

What are the meso level contextual factors?

A

-regional
-economic (economic agglomeration)
-cultural (cultural tradition)

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15
Q

What are the micro level contextual factors?

A

-local population density
-local infrastructure
-locally available training facilities
& social institutions
-rural vs urban imprint

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16
Q

What are macro level contextual factors?

A

include general economic conditions or socio-cultural parameters
-gross national income per capita
-disposable household income
-values & social norms
-role of women
-degree of urbanization
-average level of education in country
-demographic factors: age structure, average household size, average children per household

17
Q

What is same milieu + different country = same purchasing behavior

A

-Fragmentation of national
markets with simultaneous
international homogenization of behavior

18
Q

Considerations when deciding brand owner

A

-manufacturer’s brand or private
label
-licensing models
-co-branding

19
Q

5 different brand identities

A

-actual
-ideal
-communicated
-desired
-perceived
(can all be different / can contradict at times)

20
Q

What are 3 pricing strategies?

A

-value based pricing: testing price
threshold
-cost-oriented pricing: break-even
analysis (ROI calculation)
-competitive pricing: price
comparison with competition

21
Q

Contribution margin

A

-Amount of revenue to provide profit after selling a product; accounting for it’s associated costs

22
Q

Example of communication mix

A

-digital communication
-digital marketing
-advertising
-public relations
-personal communication

23
Q

How should communication measures be?

A

-effective
-efficient
-subject to cost control

24
Q

Criteria for high value of brand

A

-high level of awareness
(company/brand)
-high degree brand loyalty
-positive associations that lead to
positive brand image
-patents, trademarks, private labels

25
Why is it impossible to relieve globally prices?
-different tax & tariff cost factors -varying number of intermediate trade stages
26
What are value-based pricing?
the price based on customer perception of value than cost; pricing begins with analysis
27
What are the 4 Ps model of marketing?
-Product -Price -Placement -Promotion
28
Considerations for brand development
-multi-/single-brand strategy -introduction of brand, refreshment or discontinuance (depending of product life cycle)
29
What causes temporary deviations from purchasing routine?
Recurring festivals (e.g. X-mas)
30
Benefit of digital communicated & e-marketing?
-reacts faster to changing conditions -corresponds to the media usage behavior of today's consumers -produces expensive communication results that are easier to measure
31
What are the 3 levels of consumer behavior?
-macro -meso -micro
32
What are criteria for brand positioning
-company's product policy (stage of product lifecycle + position internal product portfolio) -competitive environment & positioning of competing brand
33
Fundamental decisions in international branding
-brand positioning -name -owner -development
34
How are communications goals translated into communication messages?
-attract attention -represent product benefit -provide rational & emotional incentives to buy -have high credibility
35
How is distribution of social power in countries?
countries with high power distance (without democratic system countries): -social leadership elite makes decisions alone & enforces top-down countries with little power distance: -expectation of higher participation in decision-making by society
36
What is the hierarchy of need model by Moslow?
(by order) -self-actualization needs -esteem needs -social needs -safety needs -physiological needs