CHAPTER 3 Flashcards
1
Q
COMMUNICATION WITH A CLIENT THAT DETERMINES WHAT THE CLIENTS NEEDS ARE AND HOW TO ACHIEVE THE DESIRED RESULTS
A
CLIENT CONSULTATION
2
Q
DISCLOSES A CLIENTS CONTACT INFORMATION, PRODUCTS USED ECT.. ALSO INCLUDES ALL MEDICATIONS, BOTH TOPICAL AND ORAL.
A
CLIENT INTAKE FORM
3
Q
THE ACT OF SHARING INFORMATION BETWEEN TWO PEOPLE OR GROUPS, SO THATA THE INFORMATION IS SUCCESSFULLY UNDERSTOOD
A
EFFECTIVE COMMINICATION
4
Q
LISTENING TO THE CLIENT AND THEN REPEATING, IN YOUR OWN WORDS, WHAT THE CLIENT IS TELLING YOU
A
REFLECTIVE LISTENING
5
Q
THE CLIENTS PERMANENT PROGRESS RECOD OF SERVICES RECEIVED, RESULTS, FORMULATIONS, AND PRODUCTS PURCHASED OR USED
A
SERVICE RECORD CARD
