Chapter 2 - The process of interaction design

Question 1

What are the four phases/stages of The double-diamond of design?

Answer 1

Discover, Define, Develop, Deliver

Upptäck, definiera, utveckla, leverera

Question 2

In which stage of the double-diamond of design does the designers try to gather insight about the problem?

Answer 2

Discover

Question 3

In which stage does the designers develop a clear brief that frames the design challenge?

Answer 3

Define

Question 4

In which stage are solutions or concepts being created, prototyped, tested and iterated?

Answer 4

Develop

Question 5

In which stage are the resulting project being finalized, produced and launched?

Answer 5

Deliver

Question 6

what are the four activities of the interaction design lifecycle?

Answer 6

Upptäcka krav, utforma alternativ, prototyper och utvärdering

Question 7

The team shows the different designs the product could have. The customer looks through the alternatives and makes comments.
In which stage of the double-diamond is this team?

Answer 7

Developing stage

Question 8

The team knows and understands the needs, wishes, and values of the users of the product. They have to focus on the problem area and decide with the design challenge they will continue working.
In which stage of the double-diamond is this team?

Answer 8

Define stage

Question 9

Everyone in the team is in a harry to deliver their part of the product. They have only a week until the product is launched.
In which stage of the double-diamond is this team?

Answer 9

Deliver stage

Question 10

The team was divided into two. Half of the team would observe how the users work today, and the other half would interview 10 employees to understand what issues they face in their working day and what they wish to change in the future.
In which stage of the double-diamond is this team?

Answer 10

Discover stage

Question 11

In the user-centered design approach…

Answer 11

designern fokuserar på användaren, och all design baseras på användaren och deras miljö

Question 12

In the activity-centered design: approach….

Answer 12

the focus if on people’s behavior and actions

Question 13

system design…

Answer 13

fokuserar på enskilda enheter i systemet (människor och artefakter) och hur de är sammankopplade

Question 14

Rapid expert design….

Answer 14

is based on the experience of the experts rather than the users. The experts may have information on users to support.

Question 15

Participatory design….

Answer 15

part of the users participating throughout the design process as parts of the design team

Question 16

What is one of the differences between participatory (PD) and user-centered design (UCD)?

Answer 16

The PD requires representatives of the user group to participate in the whole design process, which is not always the case for UCD

Question 17

What is A/B testing?

Answer 17

It is an online method to inform the choice between two alternatives. It is most commonly used for comparing different versions of web pages or apps…

Question 18

What is Google Design Sprint?

Answer 18

is a five-day design method developed by Google to support the fast design of products. One can go through all the design steps in just a week.

Question 19

What is Research in the Wild ?

Answer 19

utvecklar tekniska lösningar i vardagen genom att skapa och utvärdera ny teknik och upplevelser på plats. Den forskar om teknik och mänskligt beteende i den verkliga världen och för att informera omtänkandet av HCI-teorier.

Question 20

What is the job of a Product owner?

Answer 20

att filtrera användare och kunder till utvecklingscykeln och att prioritera krav eller funktioner.

Question 21

What is Expectations management?

Answer 21

Processen för att se till att användarnas förväntningar på den nya produkten är realistiska. Se till att det inte finns några överraskningar för användarna när produkten kommer.

Question 22

Ownership?

Answer 22

User who are involved and feel that they have contributed to a product’s development are more likely to feel a sense of ownership toward it and support its use.

Question 23

What is Crowdsourcing?

Answer 23

a range of different people are encouraged to contribute

Question 24

What are the 3 principles for a user-centred approach? (John Gold & Clayton Lewis)

Answer 24

1. Tidigt fokus på användare och uppgifter
2. Empirisk mätning
3. Iterativ design

Question 25

What is Conceptual design?

Answer 25

it describes what people can do with a product

Question 26

What is Concrete design?

Answer 26

dess detaljer om produkten som färger, ljud, menydesign etc.

Question 27

The five stages of Google design sprints?

Answer 27

1. Kartlägga utmaningen + välja ett mål
2. Generera lösningar
3. Kritisera lösningarna och välja den som är mest sannolik att möta sprintens utmaning
4. Omvandla storyboard till en realistisk prototyp
5. Fokusera på att få feedback från kunderna

Question 28

What is Usability engineering?

dvs. Vad är användbarhetsteknik?

Answer 28

Processen med att skriva ner formella, verifierbara - och därmed mätbara - användbarhetskriterier, vilket är en nyckelkännetecken för ett tillvägagångssätt för interaktionsdesign