Chapter 1

Question 1

What is interaction design?

Answer 1

Det är designen av interaktiva produkter för att stödja hur människor kommunicerar och interagerar i deras vardag och arbetsliv

Question 2

The interaction design field is connected to

Answer 2

a variety of design practices and scientific fields

Question 3

Usability

Answer 3

hänvisar till att säkerställa att interaktiva produkter är lätta att lära sig, effektiva att använda och roliga ur användarens perspektiv. Det handlar om att optimera interaktioner människor har med interaktiva produkter så att de kan utföra sina aktiviteter

Question 4

User experience

Answer 4

refererar till hur en produkt beter sig och används av människor i den verkliga världen. Jakob Nielsen och Don Norman (2014) definierar det som att det omfattar ”alla aspekter av slutanvändarens interaktion med företaget, dess tjänster och dess produkter.

Question 5

Accessibility

Answer 5

refers to the extent to which an interactive product is accessible by as many people as possible. The focus is on people with disabilities.

Question 6

Is the product capable of allowing people to learn, carry out their work efficiently, access the information that they need, or buy the goods that they want

Answer 6

Effectiveness

Question 7

Effectiveness

Answer 7

is a general goal, and it refers to how good a product is at doing what it is supposed to do

Question 8

Once users have learned how to use a product to carry out their tasks, can they sustain a high level of productivity?

Answer 8

Efficiency

Question 9

Efficiency

Answer 9

refers to the way a product supports users in carrying out their tasks.

Question 10

What is the range of errors that are possible using the product, and what measures are there to permit users to recover easily from them?

Answer 10

Safety

Question 11

Safety

Answer 11

innebär att skydda användaren från farliga förhållanden och oönskade situationer. I förhållande till den första ergonomiska aspekten hänvisar det till de yttre förhållanden där människor arbetar.

Question 12

Utility

Answer 12

refers to the extent to which the product provides the right kind of functionality so that users can do what they need or want to do.

Question 13

Does the product provide an appropriate set of functions that will enable users to carry out all of their tasks in the way they want to do them?

Answer 13

Utility

Question 14

What types of interface support have been provided to help users remember how to carry out tasks, especially for products and operations they use infrequently?

Answer 14

Memorability

Question 15

Memorability

Answer 15

refers to how easy a product is to remember how to use, once learned. This is especially important for interactive products that are used infrequently.

Question 16

Is it possible for the user to work out how to use the product by exploring the interface and trying certain actions? How hard will it be to learn the whole set of functions in this way?

Answer 16

Learnability

Question 17

Learnability

Answer 17

refers to how easy a system is to learn to use.

Question 18

Consistency

Answer 18

To design interfaces to have similar operations and use similar elements for achieving similar tasks

Question 19

Visibility

Answer 19

It helps users to know that to do next

Question 20

Constraints

Answer 20

Determines ways of restricting the kinds of user interaction that can take place at a given moment

Question 21

Feedback

Answer 21

It sends information about what an action has been done and that has been accomplished, allowing the person to continue with the activity

Question 22

Affordance

Answer 22

It refers to an attribute of an object that allows people to know how to use it

Question 23

The more visible functions are, the more likely it is that users will be able to know what to do next

Answer 23

Visibility

Question 24

Involves sending back information about what action has been done and that has been accomplished, allowing the person to continue with the activity

Answer 24

Feedback

Question 25

The concepts refers to determining ways of restricting the kind of user interaction that can take place at a given moment

Answer 25

Constraining

Question 26

Refers to designing interfaces to have similar operations and use similar elements for achieving similar tasks

Answer 26

Consistency

Question 27

A term used to refer to an attribute of an object that allows people to know how to use it

Answer 27

Affordance

Question 28

What are the 6 usability goals?

Answer 28

effectiveness, efficiency, safety, utility, learnability, memorability

Question 29

What is the difference between usability goals and user experience goals?

Answer 29

The usability goals are easy to measure objectively. User experience goals are measured in a more subjective way meaning that the user most of the time will need to self-report.

Question 30

Which are the most common design principles?

Answer 30

Visibility, feedback, constraints, consistency and affordance

Question 31

What is design principles?

Answer 31

Design principles are used by interaction designers to aid their thinking when designing for the user experience. These are generalizable abstractions intended to orient designers toward thinking about different aspects of their designs.