Chapter 2 Q & A Flashcards

1
Q

What 3 types of legal sources specifiy management authority and responsibilities for community associations?

A
  1. state Statutes
  2. Court Decision
  3. Community Ass Gov Docs (4 - D, C, M & Articles of Inc. Bylaws, Rules & regulations
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2
Q

List some specific types of management activities that community associations are empowered to engage in.

A

Assessment collection, contracts, common area maintenance, restriction enforcement, member services, manager employment, create rules & regs, invest funds, replacement reserves, obtained prof. advisers, comply with fed, state, local laws, obtain insurance, adopt/approve budges, audit finances.

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3
Q

Explain the relationship between the owners authority and the board of directors authority in a community association

A

Owners - elect board, rights to vote, elect, remove board members + amend governing docs & resolutions +approve special assessment or capital improvements
Board - elected by owners, act on their behalf,

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4
Q

List some means of obtaining owner input on community management

A

Voting, meetings, committees, etc

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5
Q

What legal sources typically define a community association board of directors authority and responsibilities

A

specific state statues, general state statutes, and ca governing docs.

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6
Q

What is the role of a Comm. Assoc. board of directors?

A

set policies, standards, procedures, programs, & budgets for CA

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7
Q

Who is responsible for supervising implementation of the board decisions

A

community manager

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8
Q

List some areas of responsibility for a community association board of directors

A

maintain, protect, preserve, enhance

care, maintenance, enhancement of property; finance management, preservation, etc.

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9
Q

What legal sources typically authorize the establishment of committees in a community association?

A

bylaws & declaration

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10
Q

What is the general role of a community association committee?

A

assist the board, broaden community input on decisions, perform research, prepare recommendations

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11
Q

List some guidelines for a successful community association committee.

A
  1. serve at pleasure and direction of board
  2. established appeals process,
  3. they have specific job descriptions within their roles & responsibilities
  4. keep meeting minutes
  5. provided with meaningful work and their output is taken eriously
  6. meetings are open to all members
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12
Q

Describe the role of a community association manager

A
  • provide info training, leadership on CA living to board, committees, and community a large
  • foster sense of community awareness
  • provide admin tools to support board
  • support decision making process
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13
Q

What sources typically define a mangers authority on duties?

A

Governing docs, management agreement/employment agreement, & actions of board which further delegate specific authority and duties to manager

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14
Q

What are the three forms of community association management?

A

Volunteer/self
Association/Employed
Management Company

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15
Q

Compare their advantages and disadvantages in terms of cost, continuity, and professionalism

A

see pg. 31

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16
Q

What are some basic elements in a management contract or employment agreement

A
  1. authority & duties
  2. chain of command
    3 compensation/termination terms
  3. signatures (supporting)
17
Q

List some of the different types of management tasks included in a management plan.

A

rules of enforcement, property maintenance, services, communications, finances, administration, asset protection, policy development

18
Q

What resources can be used to develop the plan’s goals for the year?

A

board meetings, & an evaluation

19
Q

List two means of evaluating management performance in a community association.

A

owner/resident survey & management audit

20
Q

List some potential warning signs of a weak management situation.

A

high delinquencies, increase in action items, increase in owner attendance, increase in response time for maintenance calls, contractor performance = low quality, board members start resigning, many owners volunteer for board, high turnout at annual meetings.

21
Q

Give some examples of the ethical behavior expected of a professional community association manager,

A

diligent & faithful; disclosure of potential conflicts of interest; reasonable care, diligence, skill; avoiding conflicts of interest; no kickbacks; disclosure of gifts; over delegation of ones authority; avoid acting on on behalf of community if terminated by board

22
Q

What is necessary for a true conflict of interest to exist for the manager of a community association?

A

when individuals duty to one leads to disregard for other

23
Q

What are the 3 steps t take to avoid either a conflict of interest or the appearance of such.

A
  1. full disclosure of any relevant facts
  2. obtain board approval before proceeding on any action that my present COI
  3. avoid actions to be perceived as COI