Chapter 2 Personal and Professional Development

Question 1

A management concept asserting that if any organization is to become and remain strong and vibrant, it must continuously improve.

Answer 1

Continuous improvement

Pg27

Question 2

Successful chief officers understand the necessity to be above ________

Answer 2

Reproach

Question 3

________ allows leaders to make the right decisions, which are not always easy decisions

Answer 3

Courage

Pg28

Question 4

________ is the key to strategic success

Answer 4

Tactical Efficiency

Pg36

Question 5

Organizational skills-The successful chief officer is one who is disciplined in ________________ and completion

Answer 5

task planning

Pg28

Question 6

People skills: Skills of communicating ideas, concepts, and directions to others in such a way that the desired action will be taken. People skills are important because ___________________ are key to good relationships.

Answer 6

Interpersonal interactions

Pg28

Question 7

A professional development program helps ensure that capable leaders are put in positions of ________________

Answer 7

authority and responsibility

Pg31

Question 8

________________are absolutely critical for safe and efficient operations on the emergency scene, and the cultivation of these future leaders is absolutely critical to the survival of the organization.

Answer 8

Capable leaders

Pg31

Question 9

Goals and objectives become, in essence, a “___________” laid out to assist fire officers in professional development

Answer 9

scope of work

Pg31

Question 10

A ______________ contains years of experience (experiential learning), Training intended, and education.

Answer 10

portfolio

Pg31

Question 11

Successful organizations are ones that are able to provide their personnel with many opportunities for ________________

Answer 11

personal development

Pg32

Question 12

___________are the foundation of knowledge, Skills, and abilities of all members of the department

Answer 12

Education and training

Pg 32

Question 13

The key to success is developing a working personal development plan that is both ___________________ to cover a designated period of time

Answer 13

chronological and specific

Pg32

Question 14

Four phases of officer development:

Answer 14

Supervising
Managing
Administrative
Executive
Pg33

Question 15

Setting and obtaining goals provides evidence of a positive work attitude and demonstrates a _______________ effort for all to follow

Answer 15

motivational

Pg 34

Question 16

Technology has become a vital part of professional development at all positions within the fire service and should be appropriately____________whenever possible

Answer 16

integrated

Pg34

Question 17

_______in nonemergency areas should have the goal of creating officers with the ability to perform the tasks associated with their position within the department

Answer 17

Education and training

Question 18

Most education and training programs on the administration side focus on the performance of tasks that are ___________ performed in the department

Answer 18

routinely

Pg34

Question 19

Good leadership is directly related to developing a department culture that fosters the concepts of _____________, _______, _______, and __________

Answer 19

professional ethics, continuous improvement, safety, and efficiency
Pg36

Question 20

Education and training programs in emergency response should be developed with the goal of creating personnel who are able to apply the appropriate strategies and tactics to a dynamic emergency situation it takes into account three major considerations:

Answer 20

Risk versus benefit
Safety and rules of engagement
Tactical efficiency
Pg36

Question 21

Education and training should be ongoing, particularly in the emergency response, to maintain a __________ to perform safely and efficiently

Answer 21

high readiness level

Pg36

Question 22

_________learning emphasizes the intellectual process

Answer 22

Cognitive

Pg36

Question 23

_______learning emphasizes paradigm and attitude

Answer 23

Affective

Pg36

Question 24

__________ learning emphasizes motor (hands on) skills

Answer 24

Psychomotor

Pg36

Question 25

“Cognitive and effective learning focus on the intellectual process and attitude – ____________learning focuses on physical skills”

Answer 25

Psychomotor

Pg36

Question 26

NFPA standards can help in the design and delivery of training. These _________________standards are essential considerations in educating and training fire department personnel

Answer 26

national consensus

Pg37

Question 27

FESHE

Answer 27

Fire and emergency services higher education program:

The FESHE Mission is to “establish an organization of post secondary institutions to promote higher education and to enhance the recognition of the fire and emergency services as a profession to reduce loss of life and property from fire and other hazards.”
Pg38

Question 28

The best way for a fire officer to demonstrate willingness (for community involvement) is to _______________

Answer 28

get involved by volunteering on community boards, participating in public speaking engagements, developing a relationship with the media, and attending important community functions.
Pg40

Question 29

Volunteering on boards allows people to interact with important numbers other community who may be on other boards and involved in other organizations. These associations may be of assistance in the future as they build a _____________ throughout their community
Pg40

Answer 29

coalition of stakeholders

Question 30

The most effective pathway to meet the educational and training requirements of the EFOP is to follow the __________________

Answer 30

IAFC officer development handbook.