Chapter 1 Leadership

Question 1

Standard for Fire Officer Professional Qualifications

Answer 1

NFPA 1021

Question 2

A pattern of jobs and groups of jobs in an organization.

Answer 2

Structure:

Question 3

A ________ is the reason and organization exists.

Answer 3

mission

Question 4

A mission statement should capture the essence of an organization.

Answer 4

mission statement

Question 5

the purpose toward which an organization strives

Answer 5

Goals

Question 6

A ________ has less levels of bureaucracy

Answer 6

flatter organization

Question 7

A ________ reduces or eliminates certain outputs or services

Answer 7

slimmer organization

Question 8

The basic premise of ________ involves the relationship between task orientation and relationship orientation

Answer 8

contingency leadership

Question 9

Education and training should help keep the chief fire officer ________ when performing their incident command role.

Answer 9

Proactive

Question 10

The basis of ________ lies in the strength and example of the leader.

Answer 10

Charismatic Leadership

Question 11

________ is an attempt to demonstrate the appropriate relationship between the leaders behavior any particular aspects of the situation – the readiness level of the followers.

Answer 11

Situational leadership

Question 12

Concern for the follower is the basic component for creating effective ________ .

Answer 12

Citizen Leadership

Question 13

The ________ is focused on ensuring that others highest needs are being met as a higher priority than being recognized as a leader.

Answer 13

Servant Leader

Question 14

________ leadership theory focuses on finding together the interests of the leader and a follower into something greater than the acts of the individuals

Answer 14

Transformational

Question 15

Follower development and Follower ________ are targeted outcomes of transformational leadership

Answer 15

Performance

Question 16

________ leadership is based on a series of transactions between the leader and the person being led.

Answer 16

Transactional

Question 17

Goals must be ________ because goals that are unachievable only served to frustrate the members.

Answer 17

Achievable

Question 18

The fire service’s equivalent to globalization

Answer 18

Regionalization

Question 19

an organizational philosophy characterized by flexible, integrative behavior

Answer 19

Adhocracy

Question 20

Organizational elements:

Answer 20

vision, mission, goals, objectives

Question 21

A ____________is viewed by many as a rigid, inflexible system that cannot effectively respond to changes in demand for service, technology, or the environment

Answer 21

bureaucratic hierarchy

Question 22

In both a rules-based organization and a _____________ the leaders job can be made easier if there is a department mission statement and a code of conduct/ethics established to help make decisions that may have to be judged on the basis of what is morally right.

Answer 22

values based organization

Question 23

Delegation is also an important component of ___________________ and can help identify those candidates worthy of further mentoring, thus strengthening the organization across all levels while at the same time preparing it to move forward in the future

Answer 23

succession planning

Question 24

_________________ is focused on influencing people to take action to achieve a desired end state.

Answer 24

Leadership

Question 25

__________is defined as the ability and willingness of followers to perform a particular task

Answer 25

Readiness

Question 26

_________ is very important in gauging the pulse of the department.

Answer 26

Organizational climate

Question 27

The fire service's equivalent to globalization:

Answer 27

Regionalization

Question 28

Organizational Power:

Answer 28

``` Legitimate Power Reward Power Expert Power Referent Power Coercive Power Informational Power Ecological Power ```

Question 29

Leaders are Transformational. Managers are ________

Answer 29

Transactional.

Question 30

The basis of _______________ lies in the strength and example of the leader. They are envisioning, energizing, and enabling the success of military crews. They articulate a compelling vision. Setting high expectations. Demonstrate personal excitement. Expressing personal confidence and support. Seeking, finding, and using success. Empathizing.

Answer 30

Charismatic leadership

Question 31

To utilize charismatic leadership successfully, leaders must first build a strong foundation of ____________ amongst those the leader is trying to influence.

Answer 31

Trust and confidence

Question 32

___________________ is an important tool if the leader desires to develop subordinates who seek to be self-motivated for the good of the organization.

Answer 32

Charismatic leadership

Question 33

____________________ is a task oriented approach to accomplishing the work of the organization: May inspire loyalty. Commitment gained from people. Employee involvement allowed in the performance of tasks, but not in the creation of the methods to do the job.

Answer 33

Transactional leadership

Question 34

Practicing____________includes doing what is right.

Answer 34

ethical behavior

Question 35

A _____________aligned with a code of ethics can help bring consistency throughout the organization, setting standards for all to follow.

Answer 35

Mission Statement

Question 36

___________ involves the relationship between task orientation and relationship orientation.

Answer 36

Contingency Leadership

Question 37

____________favors people over task. He is supportive in nature, members are equals who work together for the common good.

Answer 37

Citizen leadership

Question 38

Concern for the follower is the basic component for creating effective__________

Answer 38

citizen leadership

Question 39

The ______________________ is focused on ensuring that others highest needs are being met as a higher priority than being recognized as a leader.

Answer 39

servant leader

Question 40

____________are interested in ensuring that environment they create allows the subordinate to grow and reach is maximum potential.

Answer 40

Servant leaders

Question 41

____________focuses on binding together the interests of the leader and a follower into something greater than the acts of the individuals.

Answer 41

Transformational leadership theory

Question 42

Follower development and follower performance are the targeted outcomes of ________ leadership

Answer 42

Transformational

Question 43

the process of preparing subordinates within an organization to assume leadership positions as current leaders begin to exit the ranks

Answer 43

Succession planning