Chapter 2 JOB ANALYSIS AND EVALUATION Flashcards
The idea that
organizations tend to promote
good employees until they reach
the level at which they are not
competent—in other words,
thehighest level of
incompetence
Peter Principle
Obtaining information about a
job by talking to a person performing it
Job analysis interview
A cluster of jobs of
similar worth
Grade
A relatively dated term that refers to the
knowledge, skills, and abilities
needed to successfully perform a
job. “Competencies” is the more
common term used today
Job specifications
The knowledge,
skills, abilities, and other characteristics needed to perform a job
Competencies
A process in
which employees unofficially
change their job duties to better
fit their interests and skills
Job crafting
Sources such as supervisors and incumbents who are
knowledgeable about a job
Subject-matter experts
(SMEs)
The person conducting the job analysis
Job analyst
A group job
analysis interview consisting of
subject-matter experts (SMEs)
SME conference
A
job analysis method in which a
group of job experts identifies
the objectives and standards to
be met by the ideal worker
Ammerman technique
A job analysis
method in which the job analyst
watches job incumbents perform
their jobs
Observations
A job
analysis method in which the
job analyst actually performs the
job being analyzed
Job participation
A questionnaire containing a list of tasks
each of which the job incumbent
rates on a series of scales such as
importance and time spent
Task inventory
The process of
identifying the tasks for which
employees need to be trained
Job analysis
A
structured job analysis method
developed by McCormick
Position Analysis
Questionnaire