Chapter 2 Customer Accounts (Self) Flashcards

1
Q
Customer fails to deliver must be bought in:
A 7 business days after trade date
B 7 business days after settlement date
C 10 business days after trade date
D 10 business days after settlement date
A

D. If a customer fails to deliver on a sale, this is not known until settlement date. As of settlement, the customer has 10 business days to deliver the stock, or the position will be bought in by the brokerage firm.

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2
Q
Under SEC rules, customer account information must be verified by the member firm:
I	 	within 15 days of account opening
II	 	within 30 days of account opening
III	 	every 12 months
IV	 	every 36 months
A I and III
B I and IV
C II and III
D II and IV
A

D. SEC rules require that the basic customer account information collected at account opening be sent separately to the customer for verification within 30 days of account opening; and this information must be sent for verification and updating (if needed) every 36 months thereafter.

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3
Q

In order to open a new account for a customer, the customer’s name, date of birth, address and tax identification number MUST be:
I obtained prior to account opening
II obtained within a reasonable time before or after account opening
III independently verified prior to account opening
IV independently verified within a reasonable time before or after account opening
A I and III
B I and IV
C II and III
D II and IV

A

B. To open an account for a new customer, 4 critical pieces of information must be obtained before the account can be opened - customer name, mailing address, social security number, and date of birth.

This information must be used to independently verify the customer’s identity within a reasonable time after account opening.

This verification can be done by matching the 4 critical pieces of information to a valid government issued identification (which cannot be expired); or by using a database service such as Equifax to do the matching.

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4
Q

A customer who wishes to open a new account is asked by the registered representative for a government issued photo identification. The customer gives the representative a copy of his driver’s license, which the representative notes has expired 3 months ago. Which statement is TRUE?
A Because the identification document was government issued, it can be used to verify the customer’s identity
B As long as the identification has not expired more than 6 months ago, it can be used to verify the customer’s identity
C As long as another non-documentary method is used to verify the customer’s identity, the account can be opened
D This account cannot be opened unless the customer renews his or her driver’s license and presents it to the member firm

A

C. The reason an expired ID cannot be used to verify customer identity is simple. Let’s say that you were issued a new driver’s license because your old one expired, so you toss the old one in the trash. The garbage man sees the old expired license, takes it and sells it to a person who specializes in identity theft. That thief would attempt to use the expired license to open accounts in your name!

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5
Q

If the registered principal is suspicious about the activities of a new customer who is attempting to open an account, a(n):
A AML report must be filed with FINRA promptly
B AML report must be filed with FINRA within 30 days
C SAR report must be filed with FinCEN promptly
D SAR report must be filed with FinCEN within 30 days

A

D. If a member is suspicious about a customer, an SAR - Suspicious Activities Report - must be filed with FinCEN (part of the Department of Homeland Security) within 30 days.

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6
Q

In a prime brokerage account, which statement is NOT true?
A The prime broker executes all transactions for the customer
B The prime broker settles all transactions for the customer
C The prime broker maintains custody of all positions taken by the customer
D The prime broker provides financing for all positions taken by the customer

A

A. Prime brokerage accounts are demanded by large hedge fund customers, that use the “prime broker” to:

  • settle all trades
  • maintain custody of positions taken
  • provide financing on those positions

However, the customer can (and does) “trade away” from the prime broker, sending trades to other executing brokers.

One worry of large hedge fund customers is that if they sent all their trades through one executing broker, then that broker could figure out the hedge fund’s trading strategy and use that information to do proprietary trading for the firm’s benefit.
If the hedge fund parcels out its trades to many different executing brokers, then each one only sees a piece of the puzzle and cannot put the hedge fund’s whole trading strategy picture together.

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7
Q
FINRA defines a "customer complaint" as one that is received by the member firm:
I	 	in writing by mail
II	 	by e-mail
III	 	verbally over the telephone
A I only
B I and II only
C II and III only
D I, II, III
A

B. FINRA defines a customer “complaint” as one received in writing (e-mail is written). Verbal complaints (screamers) don’t count!

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8
Q

Which of the following are TRUE statements about discretionary accounts?
I Power of attorney must be obtained in writing from the customer before discretion can be exercised
II Each order ticket must be marked as discretionary
III Each order ticket must be approved by the principal prior to entry
IV The power of attorney must be renewed annually with the customer
A I and II
B II and III
C I, III, IV
D I, II, III, IV

A

A. There is no requirement to renew a power of attorney annually with the customer. The power continues until the customer revokes it in writing or the customer dies.

Discretionary order tickets must be approved by the manager “promptly,” meaning by the end of the day and not before entry.

Every discretionary order ticket must be marked as such, and a written power of attorney from the customer is required before discretion can be exercised.

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9
Q

Which statement is TRUE about minimum margins for day trading accounts?
A Minimum equity to open a regular margin account is greater than that for a day trading account
B Minimum equity to open a regular margin account is lower than that for day trading account
C Minimum equity to open a regular margin account is the same as that for a day trading account
D Minimum equity does not apply to the opening of either a regular margin account or a day trading account

A

B. The minimum equity required to open a regular margin account is $2,000; as opposed to $25,000 for a day trading account.

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10
Q
FINRA rules require broker-dealers to report customer and proprietary short positions in each OTC security:
A weekly
B twice monthly
C monthly
D quarterly
A

B. FINRA rules requires broker-dealers to report “short interest” figures by the 15th of each month and on the last calendar day of each month.

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11
Q

A broker-dealer that extends credit to a customer must disclose:
I The basis upon which interest will be charged
II The basis upon which the debit balance will be computed
III The type of liens to be placed on the customer’s collateral
A I only
B I and II
C II and III
D I, II, III

A

D. Rule 10b-16 requires that full disclosure of the conditions upon which credit is extended must be made.

Thus, the method of:

  • charging interest
  • the method of computing the debit balance
  • the nature of liens placed on the customer’s securities must all be disclosed.
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12
Q
Which of the following does NOT affect SMA in a long margin account?
A purchase of securities
B sale of securities
C increase in market value
D decrease in market value
A

D. As the market drops, SMA in a long account locks and stays the same. The amount available to borrow stays intact.

  • A rising market increases SMA.
  • A purchase of securities uses SMA if the margin is not deposited.
  • A sale of securities reduces the debit, increasing SMA.
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13
Q
A customer sells short 1,000 shares of ABC stock at $2 in a margin account. The customer must deposit:
A $1,000
B $2,000
C $2,500
D $5,000
A

C. Under the “cheap stock rule,” if a customer wishes to short a stock under $5 a share, he or she must put up the greater of 100% or $2.50 per share.

100% of $2 per share x 1,000 shares = $2,000. $2.50 x 1,000 shares = $2,500. The greater amount is $2,500.

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14
Q

Unlisted derivative positions in a portfolio margin account:
A are prohibited
B require at least $100,000 of account equity
C require at least $500,000 of account equity
D require at least $5,000,000 of account equity

A

D. To open a portfolio margin account that will either engage in day trading or take unlisted derivative positions requires minimum $5,000,000 account equity.

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15
Q

What is the best way to ensure that a broker-dealer has an effective AML program?
A By providing AML training to the representatives in each office
B By making sure that SAR and CTR reports are filed in a timely fashion
C By following Know Your Customer procedures that are risk-based
D By arranging for another member firm to review that firm’s AML procedures

A

C. The FINRA rule on creating a firm’s AML (Anti-Money Laundering) policy is quite generic, however their interpretations state that the AML Policy should include “KYC” (Know Your Customer) procedures that permit the firm to make a reasonable risk-based determination as to its customers, its customers’ sources of income, and expected activity.

Also part of the AML procedures is the requirement for an annual outside independent audit; and for annual AML training. However, the key part of the interpretation is “KYC” - and this is the best answer.

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16
Q
A customer buys 300 shares of ABC at $40, depositing the Reg. T requirement on the 5th business day after trade date. He holds the position for two months, during which $100 of interest is charged on the debit balance. What is the adjusted debit balance at the end of the two-month period?
A $5,900
B $6,000
C $6,100
D $6,200
A

C. Since the customer bought $12,000 worth of stock, he deposited $6,000 with margin at 50% and borrowed $6,000 (the debit). Interest is charged on the debit, just as interest is charged on a MasterCard loan. The interest is added to the loan amount, reducing the equity in the account. Since $100 of interest was charged, the new debit balance is $6,100.

17
Q

In order to determine suitability for a day trading account, the member firm must ascertain the essential facts relative to the customer’s:
I Investment objectives
II Investment and trading experience
III Financial situation, including tax status
IV Age, marital status and number of dependents

A I and II only
B III and IV only
C I, II, III
D I, II, III, IV

A

D. Prior to opening an account that will engage in day trading, the member firm must exercise reasonable diligence to ascertain the essential facts relative to the customer including:

  • investment objectives
  • investment and trading experience and knowledge
  • financial situation (including estimated annual income, net worth and liquid net worth)
  • tax status
  • employment status
  • age
  • marital status
  • number of dependents
18
Q

A customer margin account shows:

100 shares of ABC @ $50
300 shares of DEF @ $80
200 shares of PDQ @ $30

Debit = $20,000 
SMA = $4,500 

Reg. T. = 50%

If the customer sells the PDQ position, how much cash can be withdrawn from the sale proceeds?
A $1,500
B $3,000
C $4,500
D $6,000
A

B. In a restricted margin account, 50% of the proceeds of any sale must be retained in the account (the retention requirement). The other 50% is released to the customer. 50% of $6,000 sale = $3,000.

19
Q

If a FINRA member firm maintains fee-based accounts for customers, the supervisory procedures should include:
I periodic review of fee-based accounts to determine whether they remain appropriate for their respective customers
II review of any changes in customer objectives or financial circumstances
III comparison of total asset based fees charged to such accounts to the charges that would have been imposed on a commission basis
A I only
B I and II
C II and III
D I, II, III

A

D. The concern of FINRA is that customers may be charged more for fee-based accounts than they would have been charged if they simply paid a commission on each trade. Thus, the volume of trading in the account must be high enough to justify a fixed fee charge. Also, FINRA requires that fee-based accounts be reviewed periodically to determine that they are appropriate for their respective customers; and to determine if changes in customer objectives or financial circumstances require changing how charges are assessed in the account. Finally, FINRA recommends that firms compare (preferably annually) the charges assessed on a fee basis in customer accounts to the charges that would have been imposed on a per-trade commission basis.

20
Q

Which statements are TRUE?
I A mutual fund can be purchased on margin
II A mutual fund cannot be purchased on margin
III An exchange traded fund can be purchased on margin
IV An exchange traded fund cannot be purchased on margin
A I and III
B I and IV
C II and III
D II and IV

A

C. Mutual funds are sold under a prospectus and must be paid in full - they are treated as a new issue. Once they have been held in a customer account for 30 days, they become marginable. In contrast, exchange traded funds are marginable, since they trade like any other stock.

21
Q
If a trade occurs in a customer account in a month, a statement must be sent:
A within 1 business day
B for that month
C at the end of that quarter
D at the end of that year
A

B. If a trade occurs in a given month, a statement must be generated for that month. This is not an SEC rule, rather it is a FINRA rule.

22
Q
Under Regulation T, an extension for payment may be requested on the:
A trade date
B trade date + 2
C settlement date
D settlement date + 2
A

D. Reg. T allows a customer to pay up to “Settlement date + 2,” which would be 4 business days after trade date. If the funds are not collected on “Settlement + 2,” either an extension must be requested from the exchange where the stock trades or the position will be sold out and the account frozen for 90 days.

23
Q

The formula for equity in a combined margin account is:
A long market value + short market value - credit balance - debit balance
B long market value + short market value + credit balance - debit balance
C long market value - short market value + credit balance - debit balance
D long market value - short market value - credit balance + debit balance

A

C.
The formula for a long account is long market value - debit.
The formula for a short account is credit - short market value.

Rearranging these, the formula for a combined account is:
Long Market Value - Short Market Value + Credit Balance - Debit Balance

24
Q
A customer wishes to sell short 1,000 shares of ABCD stock at $5. The customer must deposit:
A $2,000
B $2,500
C $5,000
D $10,000
A

C. The “cheap” stock rules kick-in if a customer wishes to short a stock under $10. To short a stock valued at $10 down to $5, the minimum is $5 per share. So, to short 1,000 shares of a $5 stock, $5 per share = $5,000 must be deposited.

25
Q

A customer sells short 200 shares of ABC at $30 in a margin account. The stock immediately falls to $20. Payment is received from the customer 6 business days after trade date. Which statements are TRUE?
I The Reg. T requirement is $3,000
II The customer may reduce the Reg. T requirement by 50% of the subsequent profit
III The customer may borrow $3,000 from the account
IV If an extension was not requested, the account will be frozen
A I, II
B III, IV
C I, III, IV
D I, II, III, IV

A

C.
To sell short $6,000 of stock (200 shares at $30), 50% must be deposited under Regulation T = $3,000.
The account sets up as:
Credits - Short Market Value = Equity
Sale $6,000 $6,000 0
Margin $3,000 ______ $3,000
$9,000 $6,000 $3,000

If the market value drops to $20 per share (on the 200 shares in the account), the account will show:
Credits - Short Market Value = Equity
$9,000 $4,000 $5,000

The subsequent increase in equity in the account cannot be used to reduce the margin call. However, the SMA created by the drop in price can be borrowed after the margin deposit is made. The SMA amount is computed as follows. To be at 50% margin, 50% of $4,000 market value = $2,000 of equity is needed. The account has $5,000 of equity, so the excess of $3,000 can be borrowed.

If the customer paid after 4 business days from trade date (“S + 2” = 2 business days + another 2 business days to collect funds under Regulation T), and an extension was neither requested nor granted, the account would be frozen.

26
Q
As an initial transaction in a cash account, a customer buys 200 shares of ABC at 15. ABC is a "when issued" security, where the physical certificates have not yet been issued. The customer must deposit:
A $750
B $1,500
C $2,000
D $3,000
A

C.
In a “when issued” transaction performed in a cash account, the exchanges and FINRA exempt the transaction from payment in full (since the securities are not yet issued).

Instead, the customer must put up the minimum maintenance margin requirement (25% in a long account, with at least $2,000 of equity in the account), until the securities are physically issued. After issuance, the customer must complete payment in full “promptly,” but as no later than 4 business days after trade date (“S+2”).

In this example, the customer is buying $3,000 of when issued stock, as the initial transaction, in a cash account. The customer must deposit the greater of 25% ($750) or $2,000 since this is the initial transaction. Thus, $2,000 must be deposited.

27
Q

Which statements are TRUE regarding the rules on proxy distributions?
I The member firm must distribute the materials at no charge to the customer
II The issuer must reimburse the member for distribution expenses
III The member cannot vote the stock if the proxy is not returned before the annual meeting and no proxy contest is involved
IV All records of proxies sent must be retained by the member for 3 years
A I and II only
B III and IV only
C I, III, and IV only
D I, II, III, IV

A

D. All of the statements are true regarding the rules on the distribution of proxies.

The member firm must distribute the materials at no charge to the customer; the issuer must reimburse the member for distribution expenses; the member cannot vote the stock if the proxy is not returned before the annual meeting; and all records of proxies sent must be retained by the member for 3 years