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MGMT 412 > Chapter 2 > Flashcards

Chapter 2 Flashcards

1
Q

a plan that integrates the company’s goals, policies, and actions. Influences usage of physical / financial / human capital.

A

Business Strategy

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2
Q

a company that has an enhanced capacity to learn, adapt, and change.

A

learning organization

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3
Q

a statement of the company’s reason for existing.

A

mission

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4
Q

the picture of the future the company wants to achieve.

A

vision

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5
Q

what the company stands for.

A

values

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6
Q

what the company hopes to achieve in the long run.

A

goals

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7
Q

consists of an internal analysis of strengths and weaknesses as well as an external analysis of opportunities and threats.

A

SWOT Analysis

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8
Q

involves examining the operating environment to ID opportunities and threats.

A

External Analysis

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9
Q

attempts to ID the company’s strengths and weaknesses.

A

Internal Analysis

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10
Q

represents the strategy believed to be the best alternative to achieve the company goals.

A

Strategic Choice

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11
Q

are learning related actions that a company should take to help it achieve its business strategy.

  • Diversify the learning portfolio
  • Expand who is trained
  • Accelerate the pace of employee learning
  • Improve customer service
  • Provide development opportunities and communicate with employees
  • Capture and share knowledge
  • Align training and development with the company’s direction.
  • Ensure that the work environment supports learning and transfer of training.
A

Strategic Training and Development Initiatives

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12
Q

business level outcomes chosen to measure the overall value of TLD initiates.

A

Metrics

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13
Q

a means of performance measurement that provides managers with a chance to look at the overall company or department performance from the perspective of internal and external stakeholders.

A

Balanced Scorecard

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14
Q

refers to the company’s decisions regarding where to find employees and how to select them along with desired mixes of skills and statuses.

A

Staffing Strategy

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15
Q

refers to the extent to which employees are rare and specialized and not highly available in the labor market.

A

Uniqueness

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16
Q

refers to employee potential to improve company effectiveness and efficiency.

A

Strategic Value

17
Q

includes ID, analysis, forecasting, and planning of changes needed in the HR area to help the company meet changing business conditions.

A

HR Planning

18
Q

focuses on increasing market share, reducing costs, or creating and maintaining a market niche for products / services.

A

Concentration Strategy

19
Q

focuses on new markets and product development, innovation, and joint ventures.

A

internal growth strategy

20
Q

emphasizes acquiring vendors and suppliers or buying businesses that allows the company to expand into new markets.

A

external growth strategy

21
Q

emphasizes liquidation and divestiture of businesses.

A

disinvestment strategy

22
Q

means that TLD programs, resources, and professionals are primarily housed in one location and that decisions about training investment, programs, and delivery methods are made from that department.

A

centralized training

23
Q

differs from other models in that the client group includes not only employees and managers, but also stakeholders outside the company (example: types of schools).

A

corporate university model

24
Q

is characterized by 5 competencies:

  • strategic direction
  • product design
  • structural versatility
  • product delivery
  • accountability for results
A

business embedded model

25
Q

relates change to managers and employees ability to obtain and distribute valuable resources such as data, information, or money.

A

control

26
Q

refers to the ability to influence others.

A

power

27
Q

create changes in managers and employees roles and job responsibilities.

A

task redefinition

28
Q

refers to the use of an outside company that takes complete or some responsibility and control of some TLD activities.

A

Outsourcing

29
Q

refers to outsourcing of any business process such as HRM, production, or TLD.

A

business process outsourcing

MGMT 412 (8 decks)

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