Chapter 2 Flashcards
Organizational Strategy
planned approach that the organization takes to achieve its goals and mission statement
Competitive advantage
advantage over competitors such as cost, quality or speed leading to control of market
Business Process (input, resources, outputs)
an ongoing collection of related activities that create a product or service of value to the organization business partners or customers
Cross functional process
- requires multiple areas of organization to produce a single output
ISs role in three areas of business process’s
- Executing the process
- Capturing and storing process data
- Monitoring process performance
Business Process Reengineering (BNR)
a redesign of an organizations business process to increase productivity and profitability
Business Process Improvement (BPI)
incremental approach to move an organization toward business process centred operations
Five Basic phases of successful BPI
- define
- measure
- analyze
- improve
- control
Business Process Management (BPM)
system used to support continuous BPI initiatives for core business processes over time
Business Pressures
Market pressure
Technology pressure
Political legal pressure
Strategic Information Systems (SIS)
-porters competitive forces model
- porters value chain model
- Strategies for competitive advantage
- business information Technology alignment
Porters Competitive Forces Model
- threat of entry of competitors
- Bargaining power of suppliers
- bargaining power of buyers
- threat of substitute
- rivalry among exsiting firms
Porters Value chain model
Value chain - sequence of activities through which the organizations inputs are transformed into valuable outputs
FourPrimary activities for manufacturing
- Inbound logistics (inputs)
- operations (manufacturing)
- Outbound logistics (storage and distribution)
- services
Four Support Activities
- Firm infrastructure (accounting, finance, management)
- HR management
- Product and technology development
4, procurement
