chapter 10 Flashcards

1
Q

Transaction Processing Systems (TPS)

A
  • source data automation
  • batch processing
  • online transaction processing (OLTP)
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2
Q

Characteristics of TPS

A
  • Continuous “real-time” data collection
  • Efficiently handles high volumes of data and large variations in those volumes
  • Maintains privacy and security
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3
Q

How transaction processing systems manage data

A
  • business event or transaction

transactions processing system

detailed report

organizations database

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4
Q

Functional Area Information Systems (FAIS)

A

Information Systems for Accounting and Finance

  • Information Systems for Marketing
  • Information Systems for Production/Operations
    Management
  • Information Systems for Human Resource Management
  • Reports
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5
Q

Information Systems for Accounting and
Finance

A

Financial planning and budgeting

-Managing financial transactions

-Investment management

  • Control and auditing
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6
Q

Information Systems for Production/
Operations Management

A
  • In-house logistics and materials management

-In-house logistics and materials management

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7
Q

Information Systems for Human
Resource Management

A

-Recruitment

  • Human resources development
  • Human resources planning and management
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8
Q

Reports

A

routine reports

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8
Q

Enterprise Resource Planning (ERP) Systems

A
  • ERP II Systems
  • Benefits and Limitations of ERP Systems
  • Implementing ERP Systems
  • Enterprise Application Integration (EAI)
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9
Q

ERP 11 Systems

A

interorganizational ERP systems that
provide Web-enabled links among a company’s key
business system and its customers, suppliers, distributors,
and other relevant parties

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10
Q

Major Benefits of ERP systems

A
  • Improved organizational flexibility and agility
  • Provides decision support
  • Improved business processes for increased quality and
    efficiency
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11
Q

Limitations of ERP
Implementations

A

Such practices are not the “best” for every company and may result in loss of competitive advantage

ERP systems can be complex, expensive, and time- consuming to implement

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12
Q

supply chain management (SCM) and customer management (CRM) processes

A

SCM and CRM help multiple firms in an industry coordinate activities such as the production to sale of goods and services

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