chapter 13

Question 1

IT planning

Answer 1

• Organizational strategic plan
• IT architecture
• IT strategic plan

-It steering committee

Is Operational plan

Question 2

IT Strategic Plan

Answer 2

The IT strategic plan must meet three objectives:

• It must be aligned with the organization’s strategic plan
• It must provide for an IT architecture that seamlessly
  networks users, applications, and database
• It must efficiently allocate IS development resources among
  competing projects so that the projects can be completed on
  time and within budget and still have the required functionality

Question 3

A Typical IS Operational Plan Includes

Answer 3

• mission statement of the IS function
• IS environment
• Objectives of the IS function
• Constraints on the IS function

Question 4

Evaluating and Justifying IT Investment: Benefits, Costs, and Issues

Answer 4

Four common approaches are:
* Net present value (NPV) method
* Return on investment (ROI)
* Break-even analysis
* Business case approach

Question 5

Strategies for Acquiring IT
Applications

Answer 5

Use open-source software
* Outsourcing
* Continuous development
* Employ custom development