chapter 2 Flashcards
what are business analysts involved in
they understand, model and redesign the business process
what is not a definition from the textbook for information
information and data is the same thing
what condition does information exist
info only exists in the mind of a human observer
how does data become information
when a person perceives the data and presents in through their perception
the step where decision makers determine what is going to be decided
intelligence gathering
example of data and not information
yesterday jon ran 4 miles
what is a factor that leads to designing fully automated systems
high turnover employee positions
what is a business process
its a set of activities that a business goes thorough to complete a response to the stimulus provided
a business process is a net work of what ( 4 things)
activites, resources, facilities, and information
what is the definition of a resource
they are items that provide value to the customer
what is a facility
where resources and info is stored (wharehouse or server)
what is information
its data with meaning
data vs information
data is recorded facts or figures that require context to be meaningful. inforamtion is the product of when teh data gains meaning
5 characteristics of good information
accurate, timely, relevant, barley sufficient, worth its cost
what is BPA
business process automation, its the least intense form of automation, only impacts how fast things are done not the way they are done, automates a manual process
