ch10 Flashcards
what does PMBOK (project management body of knowledge) do
provides project managers sponsors and team leaders with a variety of accepted project management techniques and practices
what is information technology project management (ITPM)
its a collection of techniques and methods that project managers use to complete IT projects
what are project management professionals (PMP)
Individuals certified by a Product Management Institute as having product management skills
IT operations 3
Service, maintenance, protection, and management of IT infrastructure.
IT Services
service area in a organization that providers basic computing, networking, user support and security
Production systems
systems that support opperations
what are the 5 Systems development life cycle (SDLC)
system definition, requirements analysis, component design, implementation, and system maintenance
Agile methods (3 types and what it is)
quick developement methods like rapid application development (RAD), object-oriented systems development (OOD), and extreme programming (XP).
Systems analysis
The process of creating and maintaining information systems
System definition phase (SDLC)
first phase of the SDLC, developers help the users define the systems goals and stuff basically plan the project out
four dimensions of feasibility
Organizational, Technical, Schedule, Cost`
Requirements analysis phase (SDLC)
second phase of the SDLC devs do interviews look at the current systems and stuff to create a data model
who are Systems analysts
systems professionals who understand both business and technology. they work with programmers, users and testers
who are Business analysts
they develop the requirements for the new system based on the business
what is Commercial-off-the-shelf (COTS) (software) give example
its Software that is purchased as-is and is not customized. example is microsoft office
systems convesion
converting a business activity from the old system to the new.
Phased installation
process of installing a system via phases
Parallel installation
running both systems at the same time
cons of parllel installation
costs a lot because your running both systems at the same time
Plunge installation
when the organization turns off the old system
cons of plunge installation
its risky as the system hasnt been tested yet
what is the maintenance phase (SDLC)
Last part of the SDLC, which starts the process all over again.
Waterfall method
A sequence of nonrepetitive phases.
Analysis paralysis
when you spend too much time on the project requirements
Application service provider (ASP)
when a organization contracts a vendor to rent applications from the vendor
how much is spent worldwide on information system development
4 trillion
what percentage of business capital spending does information technology account for
one third
what are the four dimensions of IS project success
resource constraints, impact on customers, business success, preparation for the future
risks that come with IS and IT projects (3)
hard to estimate time, budget and scope
project management trade offs iron triangle
cost, quality and time you can only pick two
what does it mean to pull the plug
its when you give up on a project because its not working out and is wasting money
what are things that ITPM’s do
Planning tools Budgeting methods Graphical scheduling methods Risk management techniques Communication planning High-tech team development
what are the four different types of softare sources
off the shelf, off the shelf with adaptations, lease, tailormade
what are the pros of building your own software
Flexible & compatible, customizable, gives a competitive advantage
what are the cons of building your own software
its hard and takes knowledge and money
pros of buying your own software
fast, cheap, stable and supported
cons of buying or renting software
might not fit with your needs and demands
what are the eight steps of purchasing a system
- Definition Phase
- Feasibility Analysis
- Requirements Definition
- Short List of Packages
- Establish Evaluation Criteria
- Develop and Distribute RFP
- Choose Package
- Negotiate Contract
what are the 5 things to consider when thinking of getting a system for your organization
Economic feasibility, Organizational feasibility, Technical feasibility, Operational feasibility, Strategic alignment
what are the 5 roles in buying a software
User sponsor , User champion, Project manager, Vendor, Contract specialists
pros of buying packaged software (5)
Cost savings, Shorter lead time, Quality of the software, Infusion of external expertise, Frees up scarce internal
development resources
cons of buying packaged software (4)
Dependence upon vendor, May be harder to install and integrate, Differences between the needs
of the organization, Risks involved in modification
risk with outsourcing
Losing confidential information, Losing control over future development, Losing learning opportunities
what are the three types of outsourcing contracts
time and arrangement, fixed price, value added
what are the results of outsourcing
78% of contracts fail before completion
what is system development life cycle SDLC
it is a phased approach to the development of a information system
what are the four phases of SDLC
planning aka (system definition) , analysis, design, implementation
what are the four system conversion strategies
parallel, pilot, phase, plunge
what is the difference from a IT project and a IT operation
IT project change information systems IR operations maintain the systems
what are the two things test plans take into account
normal and incorrect actions users might take
