CHAPTER 17 - Barriers to Communication in Business

Question 1

BARRIERS TO COMMUNICATION

Answer 1

• lack of clarity
• technological breakdown
• poor communication skills
• jargon ( specific vocabulary )
• distractions
• business culture
• long chain of command
• using the wrong medium
• different countries, languages and cultures

Question 2

THE PROBLEMS OF INEFFECTIVE COMMUNICATIONS IN BUSINESS

Answer 2

• low motivation
• disengaged workers
• conflict
• mistakes
• injuries

Question 3

HOW CAN BARRIERS TO COMMUNICATION BE REMOVED?

Answer 3

• recruitment
• training
• written communication
• technology
• chain of command
• social events
• culture change