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A+ Certification (2022) > Chapter 15 Quiz > Flashcards

Chapter 15 Quiz Flashcards

1
Q

Windows Recovery Environment (RE)

A

a lean operating system that can be used to troubleshoot problems when Windows refuses to start

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2
Q

Last Known Good Configuration

A

registry settings and device drivers that were in effect when the computer was last logged into successfully

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3
Q

POST (power-on self test)

A

a self-diagnostic program used to perform a simple test of the CPU, RAM, and various I/O devices

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4
Q

EFI System Parition (ESP)

A

for a GPT hard drive, the bootable partition used to boot the OS and contains the boot manager program for the OS

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5
Q

Boot Configuration Data (BCD) store

A

a small Windows database structured the same as a registry file and contains configuration information about how Windows is started

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6
Q

soft boot

A

to restart a PC without turning off the power

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7
Q

diskpart

A

a command to manage hard drives, partitions, and volumes

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8
Q

Windows Boot Manager (BootMgr)

A

in Windows 8/7/Vista, the program responsible for loading Windows.

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9
Q

A cold boot generally is faster than a warm boot.

A

restarts the computer by turning off the power or by pressing the Reset button

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10
Q

fixboot

A

A Windows 7/Vista command that repairs the boot sector of the system partition.

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11
Q

A hard boot initializes the processor and clears ________.

A

memory

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12
Q

What diskpart command should be used to remove volume information from a selected disk?

A

clean

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13
Q

Why does a normal hard boot take longer than a normal soft boot?

A

The initial steps must be performed by the BIOS/UEFI

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14
Q

A Windows 7 system repair disc can be created using the Backup and Restore utility.

A

True

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15
Q

There is no option for networking access when using Safe Mode.

A

False

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16
Q

Windows 10 automatically launches diagnostic and repair procedures after several restarts within a few minutes

A

True

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17
Q

Which of the following text error messages can indicate that BIOS/UEFI could not find a hard drive? (Choose all that apply).

A

Hard drive not found
No boot device found

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18
Q

If your problem is caused by a bad hardware or software installation and you get an error message the first time you restart the system after the installation, using the Last Known Good Configuration can, in effect, undo your installation and solve your problem.

A

True

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19
Q

You might want to perform a Windows 8 ___________ when you’re about to give away a computer, recycle it, or totally want to start over.

A

reset

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20
Q

Unless you’re working with a custom refresh image, Windows 8 settings and desktop _____________ are lost during a refresh.

A

applications

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21
Q

As Windows 10 is loading, assuming it is enabled, what will happen when F8 is pressed?

A

Advanced Boot Options screen appears

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22
Q

Sara installed Windows 10 for the first time on her computer.
During the installation process, she noticed that a new system partition called ESP partition was created.
Sara cannot access this new partition to see what it contains.

What can you tell Sara about the ESP partition?

A

It was created by GPT to store Windows boot and startup files.

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23
Q

What are some of the responsibilities of the kernel during the startup process? (Choose all that apply.)

A

-Starts the Session Manager
-Starts critical services
-Activates the HAL

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24
Q

What command can be used to scan for Windows installations not stored in the BCD?

A

Bootrec /scanOS

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25
Q

Windows RE provides a graphical and command-line interface.

A

True

26
Q

What command can be used to check for file system errors?

A

chkdsk /r

27
Q

A warm boot is also known as ____[a]_____ boot.

A cold boot is also known as ____[b]_____ boot.

A

a = soft
b = hard

28
Q

Where is the Windows system registry hive?

A

C:\Windows\System32\Config

29
Q

Windows RE is normally stored on a ____[a]____ partition on the hard drive and is a ____[b]____ operating system that can be launched to solve Windows startup problems

A

a = hidden
b = lean

30
Q

What is responsible for getting a system up and going and finding an OS to load?

A

Startup BIOS/UEFI

31
Q

If you suspect corrupted system files are causing issues, what command can be run to search for and replace the corrupted files?

A

sfc /scannow

32
Q

Which file in the boot process is responsible for loading the graphical user interface and starting the client/server runtime subsystem?

A

Smss.exe

33
Q

What is the file name given to the Windows kernel?

A

Ntoskrnl.exe

34
Q

When working in Safe Mode with Command Prompt, use the _____[a]_____ command to take ownership of a system file and the ____[b]____ command to get full access to the file.

A

a = takeown
b = icacls

35
Q

Today you turned on your computer after being on vacation for a week.
You see spinning white dots on a black screen. You decide that an update might be installing, so you allow the computer to work for approximately 20 minutes.
After 20 minutes, you turn off your computer and then restart it, and it fails two more times.

What tool should you use first to help repair your computer?

A

Use Safe Mode to boot.

36
Q

Enable Boot Logging

A

Use this option to see what did and did not load during the boot process

37
Q

Enable Debugging

A

This tool moves system boot logs from the failing computer to another computer for evaluation.

38
Q

Enable Safe Mode

A

This option allows you to launch programs to help solve Windows issues without third-party drivers and software loaded.

39
Q

Enable Low-Resolution

A

Use this option when the video settings don’t allow you to see the screen well enough to fix a defective setting.

40
Q

Enable Safe Mode with Command Prompt

A

Allows Windows to load without the graphical interface.

41
Q

What two programs are utilized when Windows resumes from hibernation, depending on the motherboard’s BIOS/UEFI?

A

a = winresume.efi
b = winresume.exe

42
Q

What tool can you use to create a bootable flash drive in Windows 10?

A

Windows Media Creation tool

43
Q

What error messages are likely to appear if the BIOS/UEFI cannot find a Windows Boot Manager or cannot turn over operations to the boot manager?

(Choose all that apply.)

A

-Invalid partition table
-Missing operating system
-Error loading operating system

44
Q

A Windows 10/8 recovery drive is a _____________ USB flash drive that can access Windows 10/8 repair tools

It is handy when you need to repair a computer that doesn’t have an optical drive.

A

bootable

45
Q

If an OEM recovery partition is present, a system can be reset to its _________ state.

A

Factory

46
Q

What Windows process is responsible for authenticating users?

A

Lsass.exe

47
Q

What command can be used to totally wipe a hard drive clean, including the partitioning system?

A

diskpart

48
Q

What key will cause the Windows Boot Manager to appear as long as it is pressed during the Windows 7 startup process?

A

spacebar

49
Q

When you Enable Boot Logging, all files used for the load are recorded in the ______________________ file.

A

ntbtlog.txt

50
Q

Where can you go to look up a device driver’s filename to determine what device uses the device driver?

A

Windows\System32\drivers folder

51
Q

The kernel reads from the registry and builds into memory the registry key ______________________________________________ using information that has been collected about the hardware.

A

hkey_local_Machine\hardware

52
Q

bootrec

A

repair the BCD and boot sectors

53
Q

bcdedit

A

manually edit the BCD

54
Q

bootsect

A

repair a dual boot system

55
Q

wpeinit

A

enable networking

56
Q

chkdsk

A

format commands to repair a drive

57
Q

Zach wants to install Windows 10 over his existing copy of Windows 10.
He wants to keep his personal files, apps, and Windows settings.
He currently has a USB drive with a Windows 10 ISO.

What type of installation will you recommend for Zach?

A

Repair upgrade

58
Q

What events can occur during BootMgr’s role in startup? (Choose all that apply.)

A

-the settings in the BCD are read
-Dual-boot menu is displayed

59
Q

Registry files, if deleted, can be restored from those saved in what folder?

A

C:\Windows\System32\Config\RegBack

60
Q

What command can be used to repair a dual boot system?

A

bootsect

61
Q

What command can be issued within Windows RE to enable networking?

A

wpeinit

A+ Certification (2022) (21 decks)

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