Chapter 15 - Leadership

Question 1

Leadership

Answer 1

The art of motivating a group of people towards achieving a common objective

Question 2

Leadership Positions

Answer 2

1 - Directors
2 - Managers
3 - Supervisors
4 - Workers Representatives
5 - Informal Leaders

Question 3

Informal Leaders

Answer 3

A person who has no formal authority but has the respect of colleagues and some power over them.

Question 4

Great Man Theory

Answer 4

• Leadership is inherent in the individual and cannot be taught.
• Leaders are born with traits.
• Great person in now times.

Question 5

Trait Theory

Answer 5

• Similar to great person theory
• Born future leaders
• Used to judge if someone is an effective leader or not

Question 6

Behavioral Theory

Answer 6

• Opposite of great man and trait
• Says that capable leaders can learn the skills needed rather than having born inherent qualities.
• 3 sets of skills
  1) Technical
  2) Human
  3) Conceptual

Question 7

Contingency Theory

Answer 7

• Suggests that most successful leaders adapt their leadership style.
• Just because one works does not mean it cannot be done more effectively or others cannot be used

Question 8

Power And Influence Theories

Answer 8

• Expert knowledge of the leader
• Charm of the leader
• Leaders position In the firm

Question 9

Transformational Leadership

Answer 9

Leading rather than managing workers. Transactional Leadership. Most effective during changes ungone by a business.

Question 10

Emotional Intelligence

Answer 10

The ability to understand one’s own emotions, and those of others, to achieve better business performance.

Question 11

Emotional Quotient

Answer 11

The level of a person’s emotional intelligence as recorded in a standardised test.

Question 12

Golemans Theory Of Emotional Intelligence

Answer 12

Self Awareness
Self Management
Social Awareness
Social Skills