Chapter 13 - Organisational Structure Flashcards

1
Q

Organizational Structure

A

The internal, formal framework of a business that shows the way in which management is organized and linked together, and how authority is passed through the organization

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2
Q

Functional Structure

A

Departments have clearly defined roles and responsibilities in a specialist area such as marketing, finance, human resources or operations

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3
Q

Functional Manager

A

Senior employee who has authority over a complete organizational unit.

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4
Q

Hierarchical Structure

A

A structure consisting of multiple levels in which all members of the organization, apart from one, are subordinate to someone else

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5
Q

Level Of Hierarchy

A

A stage of there organizational structure where all personnel have equal status and authority.

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6
Q

Span of control

A

The number of subordinate employees directly accountable to a manager

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7
Q

Chain Of Command

A

This is the route through which authority from the chief executive and the board directors is passed down through an organisation.

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8
Q

Divisional Organisational Structure

A

A structure that organizes the activities of a business around geographical areas or product groups.

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9
Q

Delayering

A

Removal of one or more of the levels of hierarchy from an organisational structure.

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10
Q

Matrix Structure

A

An organisational structure that creates project teams that cut across traditional functional departments.

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11
Q

Delegation

A

Passing down authority in the organisational heirarchy.

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12
Q

Accountability

A

The obligation of the individual to account for and explain their actions and to disclose the results of their work honestly.

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13
Q

Control

A

To measure and supervise an employe’s performance.

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14
Q

Authority

A

The power to give orders and make decisions.

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15
Q

Centralisation

A

Keeping all the important decision-making powers within head office or the centre of the organisation.

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16
Q

Decentralisation

A

Decision-making powers are passed down the hierarchy to empower subordinates and area or product managers.

17
Q

Line Managers

A

Managers who have direct authority over people, decisions and resources within the hierarchy of an organisation.

18
Q

Staff Managers

A

Managers who, as specialists, provide support, information and assistance to senior line managers.