Chapter 14 Project Management Flashcards
Project
temporary endeavor undertaken to create a unique product service or result
Project management
application of knowledge, skills, tools and techniques to meet project requirements
Triple constraint
projects are limited in scope, time, cost (continuous balance between the three)
PMBOK list
projects are constrained by scope, time, cost, quality, resources, and risk
Stakeholders
people who are involved or affected by the project
Program
group of related projects that are managed in a coordinated way which results in benefits which could not be obtained if projects were managed separately
Systems
sets of interacting parts which work together to achieve some purpose
Systems analysis
approach which involves defining the scope of the system, diving it into components, and identifying its problems, constraints, and needs
Systems management
involves the work of creating, maintaining, and upgrading a system
-involves 3 spheres:
=Business
=Technology
=Organization (4 frames: structural frame, Human Resources frame, political frame, symbolic frame)
Functional versus Project versus Matrix organization structure
-Functional: each member’s role is defined by their function and who they report to in organization
-Project: project managers report directly to CEO and staff report to them
-Matrix: hybrid of the two, staff manage reports to both a project manager as well as functional manager
Project life cycle
-set of phases through which a project passes on its way to completion
Process groups for project life cycle
-initiating process, planning process, executing process, closing process
-monitoring and controlling process runs throughout
-each of the 10 knowledge areas has tasks that are related to each of the 5 process cycle (integration, scope, time, cost, quality HR, communications, risk, procurement, stakeholder)
Project charter
document that formally authorizes the project and gives project managers access to organization assets
Preliminary project scope statement
describes in broad strokes what work will be done
Project management plan
describes what resources will be needed and when they will be used
Work breakdown structure
deliverable-oriented grouping of the work involved in a project
-work package is the smallest level of task on the WBS
-part of scope management plan
Responsibility assignment matrix
2-dimensional chart which shows the degree of responsibility each team has to each work package
Procurement (or outsourcing)
acquiring goods or services from an outside agency
Request for information
simply asks for suppliers’ capabilities and timelines