Chapter 14 - Marketing Flashcards
What is the Marketing Mix
The 7P’s
Name the 7 P’s in the Marketing Mix
product price promotion place people processes physical evidence
What are the 4 important Ps
Product place promotion price
What is the most important P?
Price
What are the different pricing
Differential pricing, new product pricing, product line pricing, promotional pricing, physiological pricing
What are the different market segments
Age, gender, lifestyle, usage, occasion of Purchase, behaviour of purchaser, benefit sought, social class, geography
What are the 6Is used for
E Marketing changes
What are the 6Is
interactivity intelligence individualisation integration independence of location and industry structure
What is CRM
Customer relationship management
What types of Crm are there
Acquisition retention extension
What is Big data
It Is like using social media to collect data. Twitter Facebook. more data from different areas. dashboard analytics