Chapter 14 - Marketing Flashcards

1
Q

What is the Marketing Mix

A

The 7P’s

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2
Q

Name the 7 P’s in the Marketing Mix

A

product price promotion place people processes physical evidence

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3
Q

What are the 4 important Ps

A

Product place promotion price

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4
Q

What is the most important P?

A

Price

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5
Q

What are the different pricing

A

Differential pricing, new product pricing, product line pricing, promotional pricing, physiological pricing

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6
Q

What are the different market segments

A

Age, gender, lifestyle, usage, occasion of Purchase, behaviour of purchaser, benefit sought, social class, geography

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7
Q

What are the 6Is used for

A

E Marketing changes

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8
Q

What are the 6Is

A

interactivity intelligence individualisation integration independence of location and industry structure

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9
Q

What is CRM

A

Customer relationship management

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10
Q

What types of Crm are there

A

Acquisition retention extension

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11
Q

What is Big data

A

It Is like using social media to collect data. Twitter Facebook. more data from different areas. dashboard analytics

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