Chapter 14 - Business Of Personal Training Flashcards

1
Q

(T/F) If you’re going to run your own business, it is a good idea to accept credit cards.

A

True.

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2
Q

What are the four keys to handling objections?

A

Acknowledge, isolate, overcome, close.

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3
Q

What is hard selling?

A

You are trying to collect money immediately. Your goal is to not let them walk out the door without buying something.

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4
Q

(T/F) Every trainer should have some kind of introductory special.

A

True.

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5
Q

What are the five main points to look for in the client profile?

A

Goal, exercise, experience, medical history, job or career, and their signature.

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6
Q

(T/F) You should never call and confirm your appointments.

A

False. You should always call and confirm your appointments.

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7
Q

When you try to sell someone your service, always focus on their what?

A

Goal.

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8
Q

What form should you always make sure the client signs prior to engaging in activity?

A

Client profile. Make sure they sign the release of liability prior to exercising. If they don’t sign it, then don’t train them.

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9
Q

What are the three means of communication?

A

Visual, auditory and kinesthetic.

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10
Q

(T/F) It is important for clients to use the mirrors to monitor technique.

A

True.

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11
Q

Two subjects to refrain from speaking with your clients are:

A

Religion and politics.

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12
Q

(T/F) Before you set up your company you should see an accountant or lawyer for advice as to what is the best option for you.

A

True.

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