Chapter 14 Flashcards
Other Dimensions of Success?
Impact on Customer
Business Success
Preparing for the future
Project Efficiency
Real Key to Success
Project managers must formulate objectives
in the customers terms:
Enhanced revenue
Increased productivity
Operating efficiency
Customer satisfaction
Project Failure Defined
A system fails if…
It does not satisfy the requirements of those involved with the system…project failure usually implies not meeting cost, schedule, performance, or related objectives
It produces results that are undesirable to those involved with it. A failed project does not meet expectations.
Project Success Factors (13-10)
- Daily troubleshooting and resolution of problems.
- Control Measures to keep project on track.
- Clients understand the usefulness of the project.
- Technology being implemented has been reviewed and critiqued, and works well.
Project Success Factors (9-6)
- Consulting with users and keeping them informed.
- Involvement of all parties in project review and corrections.
- Adequate communication channels.
- Client involvement in defining needs and requirements.
Project Success Factors (5-1)
- Sufficient project resources.
- Competent team members.
- Competent project manager.
- Support of top management.
- Clearly defined goals
Has Project Management Arrived? I
There is an excitement about project management.
- concepts
- processes
- techniques – widely used
There has been marked improvement in adhering to the triple constraint resulting in better products and services.
Appropriate organizational strategies, policies, procedures and design initiatives are in place.
Has Project Management Arrived? II
There have been extraordinary efforts to clarify authority, responsibility, as well as individual and collective roles in the matrix organization.
Senior managers recognize the value of project teams.
All parties involved work hard to communicate strategies and results of the stream of projects.
A proactive education and training program is underway.
Has Project Management Arrived? III
Appropriate merit evaluation systems are in place which recognize and reward individual and team performance.
Project management is simply being recognized as “the way we do business around here”
Excellent performance as a project manager or experience on a project team is recognized as a vital step in progressing from the professional to the management career field.
