Chapter 13 Flashcards
what is the goal of the basic strategy of a firm
maximize the value of the firm
what is strategy refering to
actions that managers take to attain the goals of the firm
maximizing value is done through (2)
Increasing profitability and increasing profit growth
what is increasing profitability
increasing the rate of return (ROI) a firm makes from invested capital
what is profit growth
profit growth is the percentage increase in net profits over time
How do we increase profitability of a firm
reduce costs and increase the value of the products to raise pries
how to increase profit growth
sell more in existing markets, or enter new markets
What is value creation
value creation is the diff bw a firms costs of production and the quality that consumers perceive in its products
The greater the value of the product in customers eyes
the higher the price the firm can charge
how is value creation measured
value in consumers eyes - cost of production
what are porters 2 strategies for creating value and obtaining a competitive advantage
low cost and product differentiation
what is V
value of product in the eyes of the consumer
p?
price per unit
c?
cost of production per unit
V-P?
consumer surplus per unit
P-C
profit per unit
v-c?
value created per unit
How does a firm achieve strategic positioning? 1st
the firm should be explicit about the choice of strategic emphasis regarding value creation( differentiation) and low cost
How does a firm achieve strategic positioning? 2nd
the firm should configure its internal operations to support the strategic emphasis
How does a firm achieve strategic positioning? 3rd
they should adopt a specific position on the efficiency frontier
what is an efficiency frontier
a graph that shows all the different positions a firm can adopt regarding adding value, lower cost, and we assume that the internal operations are configured to support the particular position
To maximize profitability a firm must (3)
pick a position on the efficiency frontier that is viable, configure internal operations for that specific position, make sure the firm has the right organization for that strategy
What 3 factors must be consistent with eachother in order to achieve a competitive advantage and garner superior profitability
strategy, operations, and organization
what are the 8 value creation activities
production, marketing and sales, materials management, R&D, human resources, info systems, infrastructure
acronym for 8 value creation activities
peter might make roasted ham inside immediately
what are the 4 primary activities
R&D, production, Marketing and Sales, Customer service
what are the 4 support activities
company infrastructure, info systems, logistics, human resources
How does research and development increase value
increases functionality of the products, which raises value for higher prices, also increases the efficiency of the production process which reduces cost
how does marketing increase value
brand positioning and advertising increases percieved value, and they discover consumer needs which they can communicate to R&D
how does customer service increase value
after sale service increases percieved value allowing us to increase price,
how does production increase value
production creates value but doing it efficiently to decrease costs, or producing high quality to charge more