Chapter 13 Flashcards

1
Q

Information Technology (IT)

A

includes the equipment and techniques used to manage and process information

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2
Q

Chief Information Officer (CIO)

A

is responsible for managing all information resources; immense important responsibility

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3
Q

Knowledge Worker

A

develop or use knowledge; contribute to and benefit from information they use to perform planning, acquiring, searching, analyzing, organizing, storing, programming, producing, distributing, marketing, or selling functions

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4
Q

Trading Hubs; E-Marketplace

A

facilitate electronic commerce between businesses in specific industries

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5
Q

Electronic Barter

A

auction and exchange of goods

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6
Q

Management Information Systems

A

methods and equipments that provide information about all aspects of a firm’s operations

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7
Q

Database

A

an electronic filing system that collects and organizes data and information

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8
Q

Database Management System (DBMS)

A

quickly and easily enter, store, organize, select, and retrieve data in a database

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9
Q

Enterprise Resource Planning systems (ERP)

A

bring together human resources, operations, and technology

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10
Q

Computer Network

A

is a group of two or more computer systems linked together by communications channels to share data; information networks include clients and servers

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11
Q

Enterprise Software

A

large programs with integrated modules that manages all of the company’s internal operations

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12
Q

Local Area Network (LAN)

A

lets people at one site exchange data and share the use of software and hardware from a variety of computer manufacturers

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13
Q

Wide Area Network (WAN)

A

connects computers at different sites via telecommunications media such as phone lines, satellites, and microwaves; Internet

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14
Q

Modem

A

connects the computer or a terminal to the telephone line and transmits data almost instantly, in less than a second

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15
Q

Wireless Wide Area Networks (WWAN)

A

used by telecommunications

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16
Q

Wireless Local Area Networks (WLAN)

A

radius of 500ft indoors and 1,000ft outdoors can be extended with antennas, transmitters, and other devices; Wi-Fi

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17
Q

Intranet

A

private corporate networks; operates behind a firewall that prevents unauthorized access

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18
Q

Enterprise Portal

A

an internal website that provides proprietary corporate information to a defined user group

19
Q

Virtual Private Networks (VPN)

A

connects two or more private networks over a public network

20
Q

Application Service Providers (ASP)

A

provides Enterprise applications, collaborative applications, and applications for personal use

21
Q

Managed Service Providers (MSP)

A

represents the next generation of ASPs, offers greater customization and expanded capabilities that include business processes and complete management of the network servers

22
Q

Management Information Systems

A

users, hardware, and software that support decision-making

23
Q

Management Support Systems (MSS)

A

a dynamic system that allows users to analyze data to make forecasts, identify business trends, and model business strategies; uses the internal master database to perform high-tech analysis

24
Q

Transaction Processing System (TPS)

A

receives raw data from internal and external sources and prepares these data for storage in a database similar to a microcomputer database but vastly larger

25
Q

Batch Processing

A

where data are collected over some time period and then processed together

26
Q

Online, real-time, Processing

A

processes data as soon as they become available

27
Q

Data Warehouse

A

combines many databases across the whole company into one central database that supports management decision-making

28
Q

Data Marts

A

special subsets of a data warehouse that each deal with a single area of data

29
Q

Information Reporting System

A

uses summary data collected by the TPS to produce both regularly scheduled and special reports

30
Q

Decision Support System (DSS)

A

helps managers make decisions using interactive computer models that describe real-world processes

31
Q

Executive Information Systems (EIS)

A

customized for an individual executive; provide specific information for strategic decisions

32
Q

Expert System

A

gives managers advice similar to what they would get from a human consultant

33
Q

Knowledge Management (KM)

A

focuses on researching, gathering, organizing, and sharing an organization’s collective knowledge to improve productivity, foster innovation, and gain a competitive advantage

34
Q

Key Logging Software

A

copies and transmits a users keystrokes form selected sites to thieves

35
Q

Viruses

A

destory the contents of a computers hard drive or damage files

36
Q

Worm

A

spreads itself automatically from computer to computer ; doesn’t require email replicate and transmits itself into other systemsn

37
Q

Trojan Horse

A

programs that look harmless and legitimate and trick the user into installing them; do no infect other files or self-replicate

38
Q

Piracy

A

using software without a license takes revenue away from the company that developed the program

39
Q

Firewall

A

hardware or software designed to prevent unauthorized access to or from a private network

40
Q

Data Mining

A

sophisticated database applications that look for hidden patterns in a group of data

41
Q

Digital Forensics

A

digital evidence taken from an individual’s computer or corporate networks - web pages, documents, email, pictures

42
Q

Digital Forensics Software

A

safeguards electronic evidence used in investigations by creating a duplicate of a hard drive that an investigator can search by keywords, file type, or access date

43
Q

Grid/Cloud Computing (Utility or Peer-to-Peer Computing)

A

provides a way to divide the job into many smaller tasks and dispute them to a virtual supercomputer consisting of many small computers linked into a common network