Chapter 12 - power Flashcards
What is power?
Capacity to influence others who are in a state of dependence
What is legitimate power?
derives from person’s position or job in the organization.
“autthority”
what is an example for legitimate power?
Military which has many levels of command , differentiating uniforms and rituals
academic heirarchy of univerisities like professors
When does legitimate power works?
people have been socialized to acpet its influence by parents teachers and government offocials
What is reward power?
Power holder can exert influence by providing positive outcomes and preventing negative outcomes
back up legitimate power
What are five bases of individual power?
legitimate power
reward power
coercive power
referent power
expert power
What is coercive power? give examples
when the power holder can exert influence using punishment and threat. like reward power but often support for legitimate power
cutting pay
not giving bonuses
What is referent power?
when the power holder is well liked by others. like an influencer (Taylor Swift)
We consider their POV. ignore their failures and seek their approval, use them as role models
What is expert power?
When they have special information or expertise that the organization value
More crucial and unsusal this expertise, the greater the expert power available.
What is one of the most fascinating aspects of expert power?
When lower level of organizational members accrue it such as admin people who were in the company for so long
Managers try to give promotions and keep them within
What can the employee responses be according to the bases of power?
Coercion is likely to give resistance and lack of coorperation
Reward and Legitimate is likely to produce compliance with the boss’s wishes
Referent and expert will give commitement
How do people obtain power?
Moss Kanter has provided succinct recipe:
do the right things and cultivate the right people
argues that activites lead to power whem they are extraordinary, highly visible and spicially relevent to the solution of organizational problems
What are extraordinary activities?
excellent job but might not be enough obtain power
WE NEED EXCELLENT PERFORMANCE IN UNUSUAL OR NON-ROUTINE ACTIVITIES
What are visible activities under doing the right things?
extraordinary act will fail to generate power if not one knows about them.
people who have an interest in power are especially good at identifying visible activities and publicizing them.
What are relevent activities under doing the right things?
extraordinary, visible work may fail to generate power if no one cares. if nobody seen work as relevent it will not add value
