Chapter 12- lean production

Question 1

quality control

Answer 1

involves checking finished products for any sign of a defect or poor quality

Question 2

quality assurance

Answer 2

involves designing the production process so as to estimate waste and ensure that defects do not happen.

Question 3

cell production

Answer 3

involves small teams of employees taking responsibility for a significant part of the total production process. Team members will perform a range of different tasks including repairs and maintaining quality standards.

Question 4

total quality management (TQM)

Answer 4

places emphasis on meeting customer requirements and continuous improvement in all aspects of the business

Question 5

kaizen

Answer 5

is the Japanese term for continuous improvement, finding new and better ways of organising production and designing products.

Question 6

Just In Time (JIT)

Answer 6

Stock control systems involve scheduling the delivery of inputs in a precisely co-ordinated way that minimises the quantity of stock required. JIT production means producing to order only.

Question 7

lean production

Answer 7

refers to a number of strategies to minimise waste, reducing costs and saving time. Includes, kaizen, cell production, JIT, emphasis on quality and shorter lead times.

Question 8

lead times

Answer 8

time it takes to go from a decision to produce to the arrival of the product on the market.