Chapter 12: Groups Flashcards
What is social facilitation?
Initially a term for enhanced performance in the presence of others
- now a broader term for the effect, positive or
negative, of the presence of others on performance
What is “dominant response”?
In a person’s hierarchy of possible responses in any context, the response that person is most likely to make
What is evaluation apprehension?
People’s concern about how they might appear or be evaluated in the eyes of others (when someone evaluating you – more dominant response)
What is social loafing?
The tendency to exert less effort when working on a group task in which individual contributions cannot be monitored.
What is Zajonc’s Theory of Mere Presence?
mere presence of others, tends to facilitate performance on simple or well-learned tasks, but it hinders performance on difficult or novel tasks
What are the 3 components of Zajonc’s Theory of Mere Presence?
- people present = arousal
- arousal = more narrowly focused
- the increase in dominant response tendencies facilitates performance on simple tasks and inhibits performance on complex tasks
effect of mere presence vs evaluative presence>
well learned task: fast alone, faster in mere presence, fastest in evaluative presence
novel task: slow alone, slower in mere presence, slowest in evaluative presence
What is “groupthink”?
In decision-making groups, pressure to agree leading to inadequate appraisal of options and poor decisions
higher authority pressures spacecraft launch
Antecedents for groupthink?
- **directive leader **that openly expersses own opinions before discussion occurs
- high group cohesiveness
- high stress
Symptoms of groupthink?
- illusion of invulnerability and rationalization of warnings
-** unquestioned beleifs** of group’s morality -
pressure against challening consensis
- self-censorship of dissent causes illusion of unanimity - emergence of mindguard
How can you avoid groupthink?
- leadership should be nondirective
- anonymous opinions
- outside evaluators
What is group polarization?
group decisions tend to be more extreme than those made by individuals (intensifies when everyone thinks alike)
Why does group polarization occur?
- exposure to persuasive arguments (members learn new arguments from each other)
- trying to be a better group member (one-up each other with extreme comments)
Why is group polarization dangerous?
can lead to closed-mindedness, extremist
easy to isolate themselves with people that agree to an extreme extent
What is self-censorship?
withholding information or opinions in group discussions