Chapter 12: Dealing with Employee–Management Issues Flashcards
agency shop agreement
Clause in a labor–management agreement that says employers may hire nonunion workers; employees aren’t required to join the union but must pay a union fee.
American Federation of Labor (AFL)
An organization of craft unions that championed fundamental labor issues; founded in 1886.
arbitration
The agreement to bring in an impartial third party (a single arbitrator or a panel of arbitrators) to render a binding decision in a labor dispute.
bargaining zone
The range of options between the initial and final offer that each party will consider before negotiations dissolve or reach an impasse.
certification
Formal process whereby a union is recognized by the National Labor Relations Board (NLRB) as the bargaining agent for a group of employees.
closed shop agreement
Clause in a labor–management agreement that specified workers had to be members of a union before being hired (was outlawed by the Taft-Hartley Act in 1947).
collective bargaining
The process whereby union and management representatives form a labor–management agreement, or contract, for workers.
Congress of Industrial Organizations (CIO)
Union organization of unskilled workers; broke away from the American Federation of Labor (AFL) in 1935 and rejoined it in 1955.
cooling-off period
When workers in a critical industry return to their jobs while the union and management continue negotiations.
craft union
An organization of skilled specialists in a particular craft or trade.
decertification
The process by which workers take away a union’s right to represent them.
grievance
A charge by employees that management isn’t abiding by the terms of the negotiated labor–management agreement.
industrial unions
Labor organizations of unskilled and semiskilled workers in mass-production industries such as automobile manufacturing and mining.
injunction
A court order directing someone to do something or to refrain from doing something.
Knights of Labor
The first national labor union; formed in 1869.
lockout
An attempt by management to put pressure on unions by temporarily closing the business.
mediation
The use of a third party, called a mediator, who encourages both sides in a dispute to continue negotiating and often makes suggestions for resolving the dispute.
negotiated labor–management agreement (labor contract)
Agreement that sets the tone and clarifies the terms under which management and labor agree to function over a period of time.
open shop agreement
Agreement in right-to-work states that gives workers the option to join or not join a union, if one exists in their workplace.
primary boycott
When a union encourages both its members and the general public not to buy the products of a firm involved in a labor dispute.
right-to-work laws
Legislation that gives workers the right, under an open shop, to join or not join a union if it’s present.
secondary boycott
An attempt by labor to convince others to stop doing business with a firm that’s the subject of a primary boycott; prohibited by the Taft-Hartley Act.
sexual harassment
Unwelcome sexual advances, requests for sexual favors, and other conduct (verbal or physical) of a sexual nature that creates a hostile work environment.
shop stewards
Union officials who work permanently in an organization and represent employee interests on a daily basis.
