Bonus Chapter B: Using Technology to Manage Information

Question 1

artificial intelligence (AI)

Answer 1

A term to describe machines programmed to think, work, and react like humans.

Question 2

broadband technology

Answer 2

Technology that offers users a continuous connection to the Internet and allows them to send and receive mammoth files that include voice, video, and data much faster than ever before.

Question 3

business intelligence (BI) or analytics

Answer 3

The use of data analytic tools to analyze an organization’s raw data and derive useful insights from them.

Question 4

cloud computing

Answer 4

A form of virtualization in which a company’s data and applications are stored at offsite data centers that are accessed over the Internet (the cloud).

Question 5

cookies

Answer 5

Pieces of information, such as registration data or user preferences, sent by a website over the Internet to a web browser that the browser software is expected to save and send back to the server whenever the user returns to that website.

Question 6

data analytics

Answer 6

The process of collecting, organizing, storing, and analyzing large sets of data (“big data”) in order to identify patterns and other information that is most useful to the business now and for making future decisions.

Question 7

database

Answer 7

An electronic storage file for information.

Question 8

data processing (DP)

Answer 8

Name for business technology in the 1970s; included technology that supported an existing business and was primarily used to improve the flow of financial information.

Question 9

extranet

Answer 9

A semiprivate network that uses Internet technology and allows more than one company to access the same information or allows people on different servers to collaborate.

Question 10

identity theft

Answer 10

The obtaining of individuals’ personal information, such as Social Security and credit card numbers, for illegal purposes.

Question 11

information systems (IS)

Answer 11

Technology that helps companies do business; includes such tools as automated teller machines (ATMs) and voice mail.

Question 12

information technology (IT)

Answer 12

Technology used to store, retrieve, and send information efficiently.

Question 13

Internet2

Answer 13

The private Internet system that links government supercomputer centers and a select group of universities; it runs more than 22,000 times faster than today’s public infrastructure and supports heavy-duty applications.

Question 14

intranet

Answer 14

A companywide network, closed to public access, that uses Internet-type technology.

Question 15

virtual private network (VPN)

Answer 15

A private data network that creates secure connections, or “tunnels,” over regular Internet lines.

Question 16

virus

Answer 16

A piece of programming code inserted into other programming to cause some unexpected and, for the victim, usually undesirable event.

Question 17

Web 2.0

Answer 17

The set of tools that allow people to build social and business connections, share information, and collaborate on projects online (including blogs, wikis, social networking sites and other online communities, and virtual worlds).

Question 18

Web 3.0

Answer 18

A combination of technologies that adds intelligence and changes how people interact with the web, and vice versa (consists of the semantic web, mobile web, and immersive Internet).