Chapter 12 Flashcards
What is the equal right of all citizens to the opportunity to obtain employment regardless of:
- gender
- age
- race
- country of origin
- religion
- disabilities?
Equal Employment Opportunity
What are demand forecasts?
Estimates the qualifications and numbers of employees the firm will need given its goals strategies
What are supply forecasts?
Estimates the availability and qualifications of current employees now and in the future, as well as the supply of qualified workers in the external labor market.
What is job analysis?
- identifies the tasks, duties, and responsibilities that make up the job
What is external recruiting?
Looking outside the organization for people who have not worked at the firm previously
What are the advantages of external recruiting?
- larger applicant pool
- attracts people who have skills, knowledge, and abilities an organization needs
- Bringing in newcomers who may have a fresh approach to problems
What are the benefits to Internal Recruiting?
- applicants are already familiar with the organization
- Managers already know candidates
- boost morale and motivation in employees
What is performance appraisal?
- evaluation of employees’ job performance and contributions to their organization
- traits, behaviors, results
What is performance feedback?
- process which managers share performance appraisal to subordinates (open discussion)
What is the 360º performance appraisal?
- Ask about the individual’s performance with everyone he/she interacts with
- Tends to be more valid
Before you discipline someone in a Unionized environment, you want to _____?
- Check contracts
- There are many extra rules and bureaucracies
Why do you want workers to provide input?
- buy-in
- commitment
- might care more if they have a say
