Chapter 12 Flashcards

1
Q

What are the four zones of Social Media Marketing?

A
  1. Social Community
  2. Social Publishing
  3. Social Entertainment
  4. Social Commerce
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2
Q

Which zone are podcasts and webinars more aligned with?

A

Zone #2: Social Publishing

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3
Q

Podcasts & webinars are very powerful in that they….

A
  1. Establish marketers as thought leaders

2. Allow for customer engagement

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4
Q

Podcasts are a combination of…

A

iPod and Broadcasting

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5
Q

Podcasts can be in a variety of formats. They are typically _____, but may also be ______, which are known as ___________.

A

Podcasts can be in a variety of formats. They are typically audio, but may also be video, which are known as vodcasts.

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6
Q

Podcasts sometimes resemble a radio show with a ______ and a _______

A

Podcasts sometimes resemble a radio show with a host and a theme

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7
Q

Podcasts are stored as episodes, which can be accessed & ______ from multimedia players, such as iTunes.

A

Podcasts are stored as episodes, which can be accessed and downloaded from multimedia players, such as iTunes.

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8
Q

Podcasts are _______, with an automated feed.

A

Podcasts are convenient, with an automated feed.

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9
Q

There are three common types of podcasts:

A

Presentation, Q & A, and co-hosted

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10
Q

Marketers should spend ______ time in creating the right content in terms of time & length when using podcasts

A

Marketers should spend a lot of time in creating the right content in terms of time & length when using podcasts.

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11
Q

Marketers should use _______ and NOT scripts when using podcasts.

A

Marketers should use talking points and NOT scripts when using podcasts

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12
Q

Define webinar

A

A webinar is a web based seminar

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13
Q

_____ scheduling is needed for webinars.

A

Advanced scheduling is needed for webinars

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14
Q

Webinars are _____ interactive than podcasts

A

Webinars are more interactive than podcasts.

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15
Q

Webinars are _____ accessible after the event than podcasts

A

Webinars are less accessible after the event than podcasts.

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16
Q

What are the five factors to consider when using webinars in SMM?

A
  1. Number of attendees
  2. Visual content
  3. Frequency of hosting
  4. Distractors
  5. Measure audience reactions/feedback
17
Q

In using both podcasts and webinars, the first rule is to…

A

In using both podcasts & webinars, the first rule is to KNOW YOUR AUDIENCE.

18
Q

It is important to know your…

A

It is important to know your goals & strategies

19
Q

Webinars are useful for training, information sharing, and….

A

Webinars are useful for training, information sharing, and collecting information on leads.

20
Q

A strong sell approach is/isn’t recommended for webinars?

A

A strong sell approach is NOT recommended for webinars.