Chapter 11-Managing Labour Relations

Question 1

labour union

Answer 1

an organization that represents workers in dealing with management

over issues involving wages, hours, and working conditions

Question 2

2 types of unions

Answer 2

1) for workers who work in the same type of industry/craft

2) for workers who work in the same industry (nurses)

Question 3

goal of a union

Answer 3

to create a monopoly of the input fop they are selling: THEIR LABOUUR

Question 4

tradeoff union faces

Answer 4

maximize employment for their members or maximize the financial rewards and security of their workers

Question 5

what do unions negotiate?

Answer 5

the collective agreement (a contract bw workers and employers)= labour contract

Question 6

candian industrial relations board

Answer 6

federal body that oversses labour laws and labour unions

Question 7

are unions legal in canada

Answer 7

yes

Question 8

what are the objectives of unionizaiton

Answer 8

1) Fair compensation
2) improved work conditions
3) increased job security
4) defined griveance procedures (policies related to employee discipline)
5) power through solidarity (they can all do it together)

Question 9

WHAT DO labour contracts address

Answer 9

employee pay , work hours, grievance procedure, job security

Question 10

grievance procedures

Answer 10

formally set course of actions for reoslving employee complaints

Question 11

why do unions say that they are the exclusive bargaining rep?

Answer 11

so no 1 individual worker can negotiate

Question 12

which level of government is reponsible for labour relations

Answer 12

provincial, but in interprovincial business (canada post) it is the CIRB

Question 13

Steps to form a union

Answer 13

file for ceritification with labour relations board

representation vote determines employees level of interest

the board issues a certificate

now w the certificate the employees in the union and the ones outside of it can all vote on contracts

Question 14

collective agreement vs labour contract

Answer 14

SAME THING

Question 15

when can union negotiate w employers

Answer 15

after they are certified

Question 16

can ther ebe multiple unions in 1 company

Answer 16

yes! salaried workers vs hourly workers

Question 17

what are elected union reps called

Answer 17

shop stewards!

Question 18

TWO TYPES OF BARGAINING in negotiations

Answer 18

distributive barganing (positional)

and integrative bargaining (interest based )

Question 19

distributive bargaining

Answer 19

WIN-LOSE SCENARIO everyone wants to win

one party can feel taken advantage of, this only happesnnwehn there is no future relationship expected (buying a car etc)

Question 20

Inegrative bargaining

Answer 20

more negotating skills necessary because rquires long -term relationships and problem solving

WIN WIN SCENARIO

Question 21

what is the goal of collective bargaining

Answer 21

ratificaiton of the labour contract agreeable to all parties

Question 22

steps of bargaining

Answer 22

1) preparing for negotations (what are ur and other party goals)

2) ground rules and procedure (who is negitatie, when, wehre)

3) present proposals (union present contract proposal, explain, clarify and justify)

4) reaching an agreement (compromise on both sides)

5) voting by union worers and ratifiaction of agreement

Question 23

how long are laboru contracts

Answer 23

1-3 years

Question 24

what are bargaining tools that labour unions have

Answer 24

1) injunctions: requrest court orders to specify what tools they can and cant use uring negotiations
2) slowdowns/boycotts: work slower and to not purchase company products (financial pressure
3) strike: quite working to protest
4) publicity: speaking to media
4) picketing: marching back and forth in front of workplace

Question 25

what bargainign tools do managers have

Answer 25

1) injuctions: limit unions options ask a court what the union can and cant do
2) lockout: refusing allowing workers into workplace
3) replacement workers: hire non-union replacement workers
4) publicity: speak to media

Question 26

if negotaitions break down then what happens

Answer 26

get a neutral third party to resolve conflict
1) conciliation
2)mediation
3) arbitration

Question 27

conciliation

Answer 27

this is mandated BEFORW unions can strike or management can lock out wokrers

a process focused on communciation between parties so they can reconcile and come to agreement

Question 28

Mediation

Answer 28

a neutral 3rd party mediator holds talk with negotiarots individually then collectively, the meidator promotes cocmpromise b/w parties

cant issue bidning decisons , only persuade

Question 29

arbitration

Answer 29

a 3rd party collectively chosen by labour and management to confuse a hearing on unresolved issue, THEY FIND A COLUTION!

arbitatrtion is binding: the parties have to agree to the solution arbitrator finds

Question 30

what things came out of unions

Answer 30

public health care
workmens comp act
cpp
ei

Question 31

Some legislation protecting workers’ rights includes the Charter of Rights and Freedoms (specifically, the right of mobility), human rights legislation, the Canadian Human Rights Act, the Employment Equity Act, the Occupational Health and Safety Act, and the Workplace Hazardous Materials Information System.

Answer 31

Some legislation protecting workers’ rights includes the Charter of Rights and Freedoms (specifically, the right of mobility), human rights legislation, the Canadian Human Rights Act, the Employment Equity Act, the Occupational Health and Safety Act, and the Workplace Hazardous Materials Information System.

Question 32

what is trend in union membership

Answer 32

rapid devline in unionization rates

Question 33

3 biggest canadian unions

Answer 33

CUPE
UNIFOR
NUPGE

Question 34

Trends in unions

Answer 34

1) pressure public sector unions face: less approval so harder to negotiate
2) mor epartnerships bw employers and private unions: weak econmy so more partnerhsip then conflict
3)more responsive maangement: companies wanna banace socail resposbility w profit + employee welgare <3

Question 35

did unions grow in 20th century

Answer 35

yes, now they are falling