Chapter 11 Flashcards
Advance Directive
Legal document prepared by a living, competent adult to provide guidance to the health care team if the individual should become unable to make decisions regarding his or her medical care; may also be called a living will or durable power of attorney for health care
Example: An advance directive can specify whether a patient wishes to receive life-sustaining treatment in certain situations.
Communication
Exchange of information, thoughts, or messages; includes interpersonal rapport; also includes the accurate conveyance of information, clear self-expression, and transmission of information and ideas to others. Medical charting and documentation is a form of communication between health care professionals
Additional information: Effective communication is essential in healthcare settings to ensure patient safety and quality care.
Emotional Intelligence (EI)
Ability to evaluate, perceive, and control emotions
EI refers to the ability to recognize, understand, and manage our own emotions, as well as recognize, understand, and influence the emotions of others.
Gerontology
Pertaining to the study of older adults
Gerontology is the scientific study of aging and the process of growing old.
Inpatient
Someone who has been admitted to the hospital for diagnostic studies or treatment
Inpatients are individuals who require medical care that necessitates a stay in a hospital bed.
Maslow’s Hierarchy of Needs
Model of human needs developed by Abraham Maslow, original hierarchy identifies two types of needs: deficiency and growth needs were further divided into seven levels, four at the deficiency needs level (physiologic, safety, belongingness and love, and esteem) and three in the upper growth needs level (need to know and understand, aesthetic, and self-actualization)
Maslow’s Hierarchy of Needs is a psychological theory that arranges human needs in a pyramid shape, with basic needs at the bottom and higher-order needs at the top.
Nonverbal Communication
Exchange of information, thoughts, or messages using methods other than the actual words of speech —for example, tone of voice, speed of speech, facial expressions, and position of the speaker’s extremities and torso (body language)
Nonverbal communication plays a crucial role in interpersonal interactions, often conveying more meaning than verbal communication alone.
Outpatient
Patient who comes to a health care facility for diagnosis or treatment but does not usually occupy a bed overnight
Outpatients receive medical care without the need for an overnight stay in a hospital or healthcare facility.
Palpation
Application of light pressure with the fingers
Palpation is a technique commonly used in medical examinations to assess the texture, size, consistency, and location of organs and tissues.
Paralanguage
Music of language; cadence and rhythm of speech
Paralanguage refers to the non-verbal elements of speech, such as tone, pitch, volume, and speed, which can convey meaning and emotions.
Patient Assessment
Objective evaluation and determination of the status of a patient
Patient assessment involves gathering information about a patient’s health status through observation, examination, and evaluation.
Patient Autonomy
Ability and right of patients to make independent decisions regarding their medical care
Patient autonomy is the principle that patients have the right to make decisions about their own healthcare, including the right to refuse treatment.
Verbal Communication
Messages sent using spoken words; the exchange of information or thoughts; can be dramatically shaped by vocabulary, clarity, tone, pitch of voice, and even the organization of sentences
Verbal communication is the use of spoken words to convey messages, ideas, and emotions, and it can vary greatly in effectiveness based on various factors such as tone and word choice.
One of the best ways to learn to communicate effectively is to first learn to understand
Emotions
One of the initial patient communication skills is
Patient assessment
