Chapter 11 Flashcards
What are the sources of conflict in the Defining stage?
Priorities
Procedures
Schedules
What are the sources of conflict in the Planning stage?
Priorities
Procedures
Schedules
Technical
Workforce
What are the sources of conflict in the Executing stage?
Priorities
Schedules
Technical
Workforce
What are the sources of conflict in the Delivery stage?
Schedule
What are the phases of the Project Life cycle?
- Defining
- Planning
- Executing
- Delivery
True or False: On high-priority projects, senior management will often tell a project manager who will be on the team.
FALSE
What is one major finding of Gersick’s research on the punctuated equilibrium model of group development?
Not all teams go through the same sequence of the “5 stages” of development.
What are the four steps in facilitating group decision making?
- Identify problems
- Generating alternatives
- Reaching a decision
- Follow up
What is the most significant source of conflict across all Project Phases?
Scheduling
What goes beyond the scope statement of the project and states in explicit terms the norms and values of the team?
Team Charter
In a matrix, which manager is responsible for assigning members to a project?
Functional
Priorities are the most significant source of conflict in which project phase(s)?
Defining and Planning stages
What postulates that project groups transition from a lower level to a higher level of performance about halfway through the project?
Punctuated equilibrium model of group development
In addition to kick-off meetings, project managers are responsible for ___ meetings.
status report, problem-solving, and audit meetings
What conditions develop high-performance teams?
- 10 or fewer members
- Members volunteer
- Serve from beginning to end
- Assigned full time
- Org culture fosters cooperation and trust
- Report solely to PM
- All relevant functional areas represented in team
- Compelling objective
- Located in conversational distance
