Chapter 11 Flashcards
Chapter 11 Decisiveness amid Uncertainty p254
It is critical for leaders to act decisively amid uncertainty, how is this done?
Make the best decision based on only the immediate information available.
Chapter 11 Decisiveness amid Uncertainty p254-255
What does waiting for the 100% right in certain solution to?
Leads to delay, indecision, and it inability to execute. Leaders must be prepared to make an educated guess based on previous experience, knowledge of how the enemy operates, likely outcomes, and whatever intelligence is available in that immediate moment.
Chapter 11 Decisiveness amid Uncertainty p253
Comment story
Sniper spotted possible target with scoped rifle in building but didn’t have a positive identification. Without positive identification senior leadership resisted calls to shoot unidentified target, which turned out to be military personnel.
Chapter 11 Decisiveness amid Uncertainty p262
Business application
Manager with two warring but valuable engineers who refuse to get along and both demanded that the other to be fired. Rather than be held hostage manager promotes member of each engineer’s team, and fires warring engineers.
