Chapter 10 Pre Test Flashcards
the attitude employees have towards their jobs
job satisfaction
the extent to which an employee identifies with and is involved with an organization
organizational commitment
the extent to which an employee wants to remain with an organization and cares about the organization
affective commitment
the extent to which employees believe they must remain with an organization due to the time, expense, and effort they have already put into the organization
continuance commitment
the extent to which employees feel an obligation to remain with an organization
normative commitment
the extent to which people believe that they are responsible for and in control of their success or failure in life
internal locus of control
states that employees model their levels of satisfaction and motivation from other employees
social information processing theory / social learning theory
a theory of job satisfaction stating that employees will be satisfied if their ratio of effort to reward is similar to that of other employees
equity theory
a theory that postulates that if employees perceive that they are being treated fairly, they will be more likely to be satisfied with their jobs and motivated to do well
organizational justice
the perceived fairness of the decisions made in an organization
distributive justice
the perceived fairness of the methods used by an organization to make decisions
procedural justice
the perceived fairness of the interpersonal treatment that employees receive in an organization
interactional justice
a system in which employees are given the opportunity to perform several different jobs in an organization
job rotation
a system in which employees are given more tasks to perform at the same time
job enlargement
a system in which employees are given more responsibility over the tasks and decisions related to their job
job enrichment
