Chapter 10 Post Test Flashcards
a measure of job satisfaction in which raters place a mark under a facial expression that is most similar to the way they feel about their jobs
faces scale
a measure of job satisfaction that yields scores on five dimensions
job descriptive index (DPI)
a measure of job satisfaction that yields scores on 20 dimensions
minnesota satisfaction questionnaire (MSQ)
a measure of the overall level of job satisfaction
job in general (JIG) scale
when employees are dissatisfied or not committed to the organization, they are more likely to miss work and leave their jobs than are satisfied or committed employees
absenteeism
a method of absenteeism control in which employees are paid for their unused sick leave
well pay
a method of absenteeism control in which employees who meet an attendance standard are given a cash reward
financial bonus
an absenteeism control method in which games such as poker or bingo are used to reward employee attendance
games
an attendance policy in which all paid vacations, sick days, holidays, and so forth are combined
paid time off program (PTO)
the extent to which an employee’s personality, values, attitudes, philosophy, and skills match those of the organization
person/organization fit
the extent to which employees have links to their jobs and community, the importance of these links, and the ease with which they can be broken and replaced at another job
embeddedness
behaviors that are not part of an employee’s job but that make the organization a better place to work (e.g., helping others, staying late).
organizational citizenship behaviors (OCBs)
