Chapter 10 Flashcards
5 Stages of group development
Forming, Storming, Norming, Performing, and Adjourning
First stage of group development where people join the group and then define the group’s purpose, structure, and leadership
Forming Stage
Second stage of group development that is characterized by intergroup conflict
Storming Stage
Third stage of group development that is characterized by close relationships and cohesiveness
Norming Stage
The final stage of group development for temporary groups where groups prepare to disband
Adjourning Stage
The fourth stage of group development where the group is fully functional and works on the group task
Performing Stage
Groups whose members work intensely on specific, common goals using their positive synergy, individual and mutual accountability, and complementary skills
Work Teams
Groups whose goal is to share information using their neutral synergy, individual accountability, and random or varied skills
Work Groups
A team from the same department or functional area that’s involved in efforts to improve work activities or to solve specific problems
Problem-Solving Teams
A type of work team that operates without a manager and is responsible for a complete work process or segment
Self-managed Work Team
A work team composed of individuals from various specialties
Cross-functional Team
A type of work team that uses technology to link physically dispersed members in order to achieve a common goal
Virtual Team
Characteristics that make a team effective
Context, Composition, Work Design, and Process
Adequate resources, leadership and structures, climate of trust, and performance evaluation and reward systems
Factors of Context that make a Team Effective
Abilities of members, personality, allocating roles, diversity, size of teams, member flexibility, and member preferences
Factors of Composition that make a Team Effective
Autonomy, skill variety, task identity, and task significance
Factors of Work Design that make a Team Effective
Common purpose, specific goals, team efficacy, conflict levels, and social loafing
Factors of Process that make a Team Effective
Big 5 personality traits
Extraversion, Agreeableness, Conscientiousness, Emotional Stability, Openness to Experience
The degree to which someone is sociable, talkative, and assertive
Extraversion
The degree to which someone is good-natured, cooperative, and trusting
Agreeableness
The degree to which someone is responsible, dependable, persistent, and achievement oriented
Conscientiousness
The degree to which someone is calm, enthusiastic, and secure (positive) or tense, nervous, depressed, and insecure (negative)
Emotional Stability
The degree to which someone is imaginative, artistically sensitive, and intellectual
Openness to Experience
Team processes related to effectiveness
Common Plan and Purpose, Specific Goals, Team Efficacy, Conflict, Social Loafing
Provides direction, momentum, and commitment for team members
Common Plan and Purpose
Facilitates clear communication and helps teams maintain focus on results
Specific Goals
Effects team confidence
Team Efficacy
Benefits from task disagreements
Conflicts
Makes members individually and jointly accountable for the team
Social Loafing
Blank teams possess cultural differences and can lack communication effectiveness
Global
