Chapter 10 Flashcards

1
Q

work group

A

A group that interacts primarily to share information, make decisions, and help each group member perform within his or her area of responsibility.

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2
Q

work team

A

A group whose individual efforts result in performance that is greater than the sum of the individual inputs.

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3
Q

PROBLEM SOLVING TEAMS

A

Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.

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4
Q

SELF MANAGED TEAMS

A

Groups of 10 to 15 employees who take on responsibilities of their former supervisors.

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5
Q

CROSS FUNCTIONAL TEAMS

A

Employees from about the same hierarchical level but from different work areas who come together to accomplish a task.

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6
Q

VIRTUAL TEAMS

A

Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal.

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7
Q

multiteam system

A

A collection of two or more interdependent teams that share a superordinate goal; a team of teams.

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8
Q

reflexivity

A

A team characteristic of reflecting on and adjusting the master plan when necessary.

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