Chapter 10 Flashcards
work group
A group that interacts primarily to share information, make decisions, and help each group member perform within his or her area of responsibility.
work team
A group whose individual efforts result in performance that is greater than the sum of the individual inputs.
PROBLEM SOLVING TEAMS
Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.
SELF MANAGED TEAMS
Groups of 10 to 15 employees who take on responsibilities of their former supervisors.
CROSS FUNCTIONAL TEAMS
Employees from about the same hierarchical level but from different work areas who come together to accomplish a task.
VIRTUAL TEAMS
Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal.
multiteam system
A collection of two or more interdependent teams that share a superordinate goal; a team of teams.
reflexivity
A team characteristic of reflecting on and adjusting the master plan when necessary.