chapter 10

Question 1

HR in global environment

Answer 1

-Globalization can provide new markets with millions (or billions) of new customers
-Set up operations globally because of lower labour costs
-Advances in telecommunications and information technology

Question 2

home country

Answer 2

Country in which an organiza-tion’s headquarters are located

Question 3

host country

Answer 3

Country in which an organization operates a facility

Question 4

third country

Answer 4

Country that is neither the home country or the host country of an employer

Question 5

expatriates

Answer 5

employees assigned to work in another country.

Question 6

levels of global participation

Answer 6

-Domestic
-international
-multinational
-global
home country: corporate headquarters
host country: foreign subsidiary

Question 7

factors affecting HRM

Answer 7

-culture
-education and skill levels
-economic system
-political-legal system

Question 8

culture

Answer 8

A community’s set of shared assumptions about how the world works and what ideals are worth striving for.
-Greatly affects country’s laws.
-Cultural influences may be expressed through customs, languages, religions, and so on.
-Influences what people value
-Hofstede’s 6 dimensions

Question 9

education and skill levels

Answer 9

Labor markets in many countries are very attractive because they offer high skill levels and low wages.
Educational opportunities vary per country.
Education and skill levels of country’s labor force affect how and the extent to which companies operate there.

Question 10

economic system

Answer 10

-Closely tied to the culture of the country.
-Labor costs relatively high in developed, wealthy countries.

Question 11

political-legal system

Answer 11

Country’s government and laws impact HRM.
Dictates requirements for certain practices:
-Training, compensation, hiring, firing, and layoffs.
Organizations must gain expertise in host country’s legal requirements and ways of dealing with legal system.

Question 12

workforce planning

Answer 12

Decisions about the level of participation in a global economy
Decisions about where and how many employees are needed

Question 13

emotional stages associated with foreign assignment

Answer 13

-honeymoon
-culture shock
-recovery
-adjustment

Question 14

training and developing global workforce

Answer 14

-special challenges
-training programs for international workforce
-cross-cultural preparation

Question 15

differences across national boundaries

Answer 15

Which behaviours are rated
How performance is measured
Who performs the rating
Type and how feedback is provided

Question 16

compensation and rewarding employees

Answer 16

-pay structure
-incentive pay
-benefits and services

Question 17

international labor relations

Answer 17

-Increasingly need to work with unions in more than one country
-Cultural differences come into play
-Working with host country nationals can help

Question 18

global relocation success factors

Answer 18

-trailing partner career transition services
-expatriate personality
-cross-cultural training
-career development activities

Question 19

helping expatriates return

Answer 19

-Preparing expatriates to return home from a global assignment
-Provide opportunities to use global experience