Chapter 10 Flashcards
The attitude
employees have toward their
jobs.
Job satisfaction
The extent to
which an employee identifies
with and is involved with an
organization.
Organizational
commitment
The
extent to which an employee
wants to remain with an organization and cares about the
organization.
Affective commitment
The extent to
which employees believe they
must remain with an organization due to the time, expense,
and effort they have already put
into the organization.
Continuance
commitment
The extent to which employees
feel an obligation to remain with
an organization.
Normative commitment
The extent to which people
believe that they are responsible
for and in control of their success
or failure in life.
Internal locus of control
States
that employees model their
levels of satisfaction and motivation from other employees.
Social information
processing theory
States that employees model
their levels of satisfaction and
motivation from other
employees.
Social learning theory
A theory of job
satisfaction stating that employees will be satisfied if their ratio of effort to reward is similar
to that of other employees.
Equity theory
A
theory that postulates that if
employees perceive they are
being treated fairly, they will be
more likely to be satisfied with
their jobs and motivated to do
well.
Organizational justice
The
perceived fairness of the decisions made in an organization.
Distributive justice
The
perceived fairness of the methods used by an organization to
make decisions.
Procedural justice
The
perceived fairness of the interpersonal treatment that employees receive in an
organization.
Interactional justice
A system in
which employees are given the
opportunity to perform several
different jobs in an organization.
Job rotation
