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BUSA 552 > Chapter 10 > Flashcards

Chapter 10 Flashcards

1
Q

Global Business

A

A practice that brings together people from countries with different cultures, values, laws, and ethical standards

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2
Q

National Culture

A

Is a much broader concept than organizational culture and includes everything in our surroundings made by people

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3
Q

Hofstede’s Four Cultural Dimensions

A

1) Individualism/ collectivism
2) Power distance
3) Uncertainty avoidance
4) Masculinity/femininity

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4
Q

Individualism/collectivism Dimension of Culture

A

Refers to how self-oriented members of a culture are in their behavior

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5
Q

Individualism

A

Individualist cultures place high value on individual achievement and self-interest.

EX: The United States

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6
Q

Collectivism

A

Collectivist cultures value working toward collective goals and group harmony. Tend to avoid disagreements

EX: Mexico and several countries in Asia

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7
Q

Power distance Dimension

A

Refers to the power inequality between superiors and subordinates

Cultures with high power distance tend to be more hierarchal

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8
Q

Uncertainty avoidance

A

Refers to how members of a society respond to uncertainty or ambiguity.

Organizations within these cultures may have more rules in place to ensure employees do not deviate from accepted standards

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9
Q

Self-reference Criterion (SRC)

A

In business, it is the idea that “we” differ from “them”

The SRC is an unconscious reference to one’s own cultural values, experiences, and knowledge

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10
Q

Cultural Relativism

A

The concept that morality varies from one culture to another and that “right” and “wrong” are defined differently

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11
Q

Global Common Values

A

Values broadly accepted worldwide

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12
Q

Desirable Common Values include:

A

Integrity, family, community, equality, honesty, fidelity, sharing, and unselfishness

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13
Q

Undesirable Common Values include:

A

Ignorance, egoism, selfish desires, lust, greed, adultery, theft, lying, murder, hypocrisy, slander, and addiction

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14
Q

Risk Compartmentalization

A

Occurs when profit centers within corporations are unaware of the overall consequences of their actions on the firm as a whole

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15
Q

What reasons caused the United Kingdom to leave the EU?

*Event referred to as Brexit

A

The United Kingdom voted to leave the EU due in large part to increased immigration and the feeling of lost identity

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16
Q

The Trans-Pacific Partnership

A

A trade agreement between the United States and 11 Pacific Rim countries including China that is losing momentum due to politics

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17
Q

North American Free Trade Agreement (NAFTA)

A

Agreement between the United States, Canada, and Mexico which is also unraveling

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18
Q

Adam Smith

A

Late eighteenth century professor

Smith observed the supply and demand, contractual efficiency, and division of labor of various companies within England

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19
Q

Laissez-Faire (“Invisible Hand”)

A

Critical to capitalism because it assumes the market, through its own inherent mechanisms, keeps commerce in equilibrium

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20
Q

John Maynard Keynes

A

Argued that the state could stimulate economic growth and improve stability in the private sector through controlling interest rates, taxation, and public projects

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21
Q

Milton Friedman

A

He believed deregulation could reach equilibrium without government intervention

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22
Q

Both Keynes and Friedman agreed that:

A

1) People have rational preferences among outcomes that can be identified and associated with a value
2) Individuals maximize utility and firms maximize profits
3) People act independently on the basis of full and relevant information

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23
Q

Socialism

A

Refers to economic theories advocating the creation of a society when wealth and power are shared and distributed evenly based on the amount of work expended in production

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24
Q

Social Democracy

A

Allows private ownership of property and also features a large government equipped to offer such services as education and health care to its citizens

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25
Q

Examples of Social Democracies

A

Denmark, Sweden, and Norway

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26
Q

Bimodal Wealth Distribution

A

Occurs when the middle class shrinks, resulting in highly concentrated wealth among the rich and increased numbers of poor people with few resources

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27
Q

Examples of trade blocs

A
  • NAFTA = North American Free Trade Agreement
  • EU = European Union
  • ASEAN =Association of Southeast Asian Nations
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28
Q

Trade Blocs

A

Give economic leverage to country groups and use the same economic principles as multinationals

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29
Q

Rational Economics

A

Based on the assumption that people are predictable and will maximize the utility of their choices relative to their needs and wants

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30
Q

Second Assumption of Rational Economics

A

People act independently on the basis of full and relevant information

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31
Q

Behavioral Economics

A

Assumes humans act irrationally because of genetics, emotions, learned behavior, and heuristics, or rules of thumb

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32
Q

Heuristics

A

Are based upon past experiences and do not always yield the most rational response

Ex: Rules of Thumb, trial and error, an educated guess

33
Q

Multinational Corporations (MNCs)

A

Public companies that operate on a global scale without significant ties to any one nation or region

34
Q

Gross Domestic Product (GDP)

A

The sum of all the goods and services produced in a country during one year

35
Q

Organization of Petroleum Exporting Countries (OPEC)

A

Oil Producing Countries formed this group to gain control over the revenues produced in those lands

36
Q

The 4 roles of Business for Social Responsibility (BSR)

A
  • Tracks emerging issues and trends
  • Provides information on leadership and best practices
  • Conducts workshops and training
  • Assists organizations in developing practical business ethics tools
37
Q

International Monetary Fund (IMF)

A

Originated from the Bretton Woods Agreement of July 1944 when a group of international leaders decided the primary responsibility for the regulation of monetary relationships among national economies should rest in an international body

38
Q

IMF Roles

A
  • Makes short-term loans to member countries with deficits
  • Provides foreign currencies for its members
  • Provides information about countries that might default on their debts
39
Q

IMF Main Function

A

Regulate monetary relationships between national economies

40
Q

United Nations

A

Its goals are to promote worldwide peace, establish beneficial relationships between countries, and support the creation of better standards and human rights on a global scale

41
Q

Number of countries in the UN

A

193

42
Q

United Nations Global Compact

A

A set of 10 principles that promote human rights, sustainability, and the eradication of corruption

43
Q

Global Compact: Human Rights

A

Principle 1 and 2

44
Q

Global Compact Principle 1

A

Businesses should support and respect the protection of internationally proclaimed human rights

45
Q

Global Compact Principle 2

A

Make sure that they are not complicit in human rights abuses

46
Q

Global Compact: Labor

A

Principles 3,4,5, and 6

47
Q

Global Compact Principle 3

A

Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining

48
Q

Global Compact Principle 4

A

The elimination of all forms of forced and compulsory labour

49
Q

Global Compact Principle 5

A

The effective abolition of child labour

50
Q

Global Compact Principle 6

A

The elimination of discrimination in respect of employment and occupation

51
Q

Global Compact Environment

A

Principles 7, 8, and 9

52
Q

Global Compact Principle 7

A

Businesses should support a precautionary approach to environmental challenges

53
Q

Global Compact Principle 8

A

Undertake initiatives to promote greater environmental responsibility

54
Q

Global Compact Principle 9

A

Encourage the development and diffusion of environmentally friendly technologies

55
Q

Global Compact Anticorruption

A

Principle 10

56
Q

Global Compact Principle 10

A

Businesses should work against corruption in all its forms, including extortion and bribery

57
Q

The Association to Advance Collegiate Schools of Business (AACSB)

A

An organization that represents about 1,200 members, joined with groups such as the UN Global Compact to inspire a set of six principles for business schools

58
Q

First Principle of Responsible Management Education

A

Encourages students to become future leaders in creating sustainable value for business, society, and the global economy

59
Q

World Trade Organization (WTO)

A

The group administers its own trade agreements, facilitates trade negotiations, settles trade disputes, and monitors the trade policies of member nations

60
Q

Dumping

A

The practice of charging high prices for products in domestic markets while selling the same products in foreign markets at low prices, often at below cost

61
Q

Ranked # 1 in both US and Europe regarding global business ethics and legal issues

A

Code of Conduct

62
Q

U.S. Foreign Corrupt Practices Act

A

Prohibits American companies from making payments to foreign officials for the purpose of obtaining or retaining business

63
Q

Grease Payments

A

Payments made to facilitate routine government actions

64
Q

U.K.’s Bribery Act

A

Under the law British residents and businesses, as well as foreign companies with operations in the United Kingdom, can be held liable for bribery, no matter where the offense is committed or who in the company commits the act, even if the bribe itself has no connection with the United Kingdom

65
Q

Calculation of the Harm Penalty under the UK Bribery Act

A

Harm penalty = harm figure x culpability multiplier

66
Q

Calculation of the Financial Penalty under the UK Bribery Act

A

Financial Penalty = Harm penalty - equivalent guilty plea discount - discount for cooperation

67
Q

Serious Fraud Office (SF))

A

States that acts of hospitality and promotional expenditures are a normal part of doing business and will not be considered as bribes

68
Q

Vertical System

A

Is created when a channel member (manufacturer, wholesaler, distributor, or retailer) has control of the entire business system, via ownership or contract, or through its purchasing ability

69
Q

Human rights

A

An inherent dignity with equal and inalienable rights and the foundation of freedom, justice, and peace in the world

70
Q

Article 18 of UN Human rights Declaration

A

Freedom of religion

71
Q

Article 23 of UN Human rights Declaration

A

Right to work; safe work conditions and fair compensation; join trade unions

72
Q

Article 25 of UN Human rights Declaration

A

Right to a standard of living adequate for the health and well-being

73
Q

A Living Wage

A

Refers to the minimum wage workers require to meet basic needs

74
Q

Consumerism

A

The belief that the interests of consumers, rather than those of producers, should dictate the economic structure of a society

75
Q

Made-to-break

A

“Planned obsolescence”, products are better for business since they keep consumers returning to buy more

76
Q

ISO 19600

A

Ethical Compliance Systems

77
Q

ISO 14000

A

Sustainability

78
Q

ISO 26000

A

Social Responsibility

79
Q

Global Sullivan Principles

A

Reverend Sullivan worked with UN Secretary General to revise the principles to meet global needs and encourage social responsibility throughout the world

BUSA 552 (10 decks)

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