Chapter 1 Quiz Flashcards
Which part of a QM program is considered to be the “human factor” and is used to ensure excellence in healthcare through data collection and evaluation ?
a.) quality accreditation
b.) quality assessment
c.) quality control
d.) quality assurance
d.) quality assurance
Which organization invented continuous quality improvement?
a.) DNV
b.) FDA
c.) TJC
d.) OSHA
c.) TJC
Which of the following levels of quality occur before a patient arrives at a facility?
a.) actual quality
b.) expected quality
c.) perceived quality
b.) expected quality
Which organizations are responsible for accediting hospital facilities by medicare services?
a.) TJC
b.) ARRT
c.) ACR
d.) DNV GL
a.) a and b only
b.) a and d only
c.) a, b, c and d
d.) d only
b.) a and d only
Which government agency mandates a policy on exposure to blood borne pathogens?
a.) OSHA
b.) NRC
c.) EPA
d.) FDA
a.) OSHA
Which part of a QM program is used for data collection only and exerts no effort to change or improve the level of care?
a.) quality assessment
b.) quality control
c.) quality accreditation
d.) quality assurance
a.) quality assessment
Process of officially recognizing a particular status or qualification defines:
a.) risk management
b.) perceived quality
c.) CQI
d.) accreditation
d.) accreditation
Any radiographer can perform which of the following tests?
a.) noninvasive, complex
b.) noninvasive, simple
c.) invasive, simple
d.) invasive, complex
b.) noninvasive, simple
The ___________ includes levels of accuracy, sensitivity, and specificity of diagnosis and should include items such as the number of xrays taken per exam and the amount of radiation per exam.
a.) adverse event
b.) diagnostic reference level
c.) sentinel event
d.) threshold of acceptability
d.) threshold of acceptability
WHich of the following quality control tests are performed when a facility receives a new piece of equipment?
a.) error correction tests
b.) acceptance testing
c.) routine performance evaluation
d.) assurance testing
b.) acceptance testing
Who is considered to be the “father of scientific managment”?
a.) joseph juran
b.) fredrick winslow taylor
c.) raymond smith
d.) W. edwards deming
b.) fredrick winslow taylor
How many facilities does the TJC accredit?
20000
Which of the following terms best describes a person, department, or organization that needs or wants a desired outcome?
a.) input
b.) customer
c.) output
d.) supplier
b.) customer
Which organization sets the standards of healthcare accreditation?
a.) private insurance companies
b.) DNV
c.) centers for medicare/medicaid services (CMS)
d.) TJC
c.) centers for medicare/medicaid services (CMS)
A QC trained technician can perform which of the following tests?
a.) noninvasive, simple
b.) invasive, complex
c.) invasive, simple
d.) noninvasive, complex
d.) noninvasive, complex
Which part of a QM program is considered to be the “equipment factor” and monitors/maintains technical elements of a system that affects image quality?
a.) quality assessment
b.) quality accreditation
c.) quality control
d.) quality assurance
c.) quality control
Which of the following levels of quality may be affected by how well a technician interacts with a patient during an exam?
a.) perceived quality
b.) expected quality
c.) actual quality
a.) perceived quality
Which levels of quality control testing can usually be performed by a quality assurance/quality management technologists :
level 1
level 2
level 3
a.) 1 and 2
b.) 1, 2 and 3
c.) 2 and 3
d.) 1 and 3
a.) 1 and 2
Diagnostic imaging procedures contribute to what percentage of radiation in the united states?
90 percent
Which of the following levels of quality uses statistical data to measure an outcome?
a.) expected quality
b.) actual quality
c.) perceived quality
b.) actual quality
Which governmental agency mandates a policy on medical equipment and operation?
a.) CDRH
b.) FDA
c.) OSHA
d.) TJC
b.) FDA
An incident that costs a facility money or its reputation is:
a.) risk
b.) an adverse event
c.) loss potential
d.) diagnostic reference
c.) loss potential
An example of an internal customer would be:
a.) contract vendor
b.) patient
c.) ER department
d.) patients family member
c.) ER department
The threshold or level when action should be taken is called: (for example, a patient receives considerably more radiation for a simple xray than is determined to be safe)
a.) threshold of acceptability
b.) diagnostic reference level
c.) adverse event
d.) sentinel event
b.) diagnostic reference level
Which of the following terms best describes information or knowledge necessary to acheive a desired outcome?
a.) supplier
b.) output
c.) input
d.) action
c.) input
