Chapter 1 Quiz

Question 1

Which part of a QM program is considered to be the “human factor” and is used to ensure excellence in healthcare through data collection and evaluation ?

a.) quality accreditation
b.) quality assessment
c.) quality control
d.) quality assurance

Answer 1

d.) quality assurance

Question 2

Which organization invented continuous quality improvement?

a.) DNV
b.) FDA
c.) TJC
d.) OSHA

Answer 2

c.) TJC

Question 3

Which of the following levels of quality occur before a patient arrives at a facility?

a.) actual quality
b.) expected quality
c.) perceived quality

Answer 3

b.) expected quality

Question 4

Which organizations are responsible for accediting hospital facilities by medicare services?

a.) TJC
b.) ARRT
c.) ACR
d.) DNV GL

a.) a and b only
b.) a and d only
c.) a, b, c and d
d.) d only

Answer 4

b.) a and d only

Question 5

Which government agency mandates a policy on exposure to blood borne pathogens?

a.) OSHA
b.) NRC
c.) EPA
d.) FDA

Answer 5

a.) OSHA

Question 6

Which part of a QM program is used for data collection only and exerts no effort to change or improve the level of care?

a.) quality assessment
b.) quality control
c.) quality accreditation
d.) quality assurance

Answer 6

a.) quality assessment

Question 7

Process of officially recognizing a particular status or qualification defines:

a.) risk management
b.) perceived quality
c.) CQI
d.) accreditation

Answer 7

d.) accreditation

Question 8

Any radiographer can perform which of the following tests?

a.) noninvasive, complex
b.) noninvasive, simple
c.) invasive, simple
d.) invasive, complex

Answer 8

b.) noninvasive, simple

Question 9

The ___________ includes levels of accuracy, sensitivity, and specificity of diagnosis and should include items such as the number of xrays taken per exam and the amount of radiation per exam.

a.) adverse event
b.) diagnostic reference level
c.) sentinel event
d.) threshold of acceptability

Answer 9

d.) threshold of acceptability

Question 10

WHich of the following quality control tests are performed when a facility receives a new piece of equipment?

a.) error correction tests
b.) acceptance testing
c.) routine performance evaluation
d.) assurance testing

Answer 10

b.) acceptance testing

Question 11

Who is considered to be the “father of scientific managment”?

a.) joseph juran
b.) fredrick winslow taylor
c.) raymond smith
d.) W. edwards deming

Answer 11

b.) fredrick winslow taylor

Question 12

How many facilities does the TJC accredit?

Answer 12

20000

Question 13

Which of the following terms best describes a person, department, or organization that needs or wants a desired outcome?

a.) input
b.) customer
c.) output
d.) supplier

Answer 13

b.) customer

Question 14

Which organization sets the standards of healthcare accreditation?

a.) private insurance companies
b.) DNV
c.) centers for medicare/medicaid services (CMS)
d.) TJC

Answer 14

c.) centers for medicare/medicaid services (CMS)

Question 15

A QC trained technician can perform which of the following tests?

a.) noninvasive, simple
b.) invasive, complex
c.) invasive, simple
d.) noninvasive, complex

Answer 15

d.) noninvasive, complex

Question 16

Which part of a QM program is considered to be the “equipment factor” and monitors/maintains technical elements of a system that affects image quality?

a.) quality assessment
b.) quality accreditation
c.) quality control
d.) quality assurance

Answer 16

c.) quality control

Question 17

Which of the following levels of quality may be affected by how well a technician interacts with a patient during an exam?

a.) perceived quality
b.) expected quality
c.) actual quality

Answer 17

a.) perceived quality

Question 18

Which levels of quality control testing can usually be performed by a quality assurance/quality management technologists :

level 1
level 2
level 3

a.) 1 and 2
b.) 1, 2 and 3
c.) 2 and 3
d.) 1 and 3

Answer 18

a.) 1 and 2

Question 19

Diagnostic imaging procedures contribute to what percentage of radiation in the united states?

Answer 19

90 percent

Question 20

Which of the following levels of quality uses statistical data to measure an outcome?

a.) expected quality
b.) actual quality
c.) perceived quality

Answer 20

b.) actual quality

Question 21

Which governmental agency mandates a policy on medical equipment and operation?

a.) CDRH
b.) FDA
c.) OSHA
d.) TJC

Answer 21

b.) FDA

Question 22

An incident that costs a facility money or its reputation is:

a.) risk
b.) an adverse event
c.) loss potential
d.) diagnostic reference

Answer 22

c.) loss potential

Question 23

An example of an internal customer would be:

a.) contract vendor
b.) patient
c.) ER department
d.) patients family member

Answer 23

c.) ER department

Question 24

The threshold or level when action should be taken is called: (for example, a patient receives considerably more radiation for a simple xray than is determined to be safe)

a.) threshold of acceptability
b.) diagnostic reference level
c.) adverse event
d.) sentinel event

Answer 24

b.) diagnostic reference level

Question 25

Which of the following terms best describes information or knowledge necessary to acheive a desired outcome?

a.) supplier
b.) output
c.) input
d.) action

Answer 25

c.) input